Looking for a job

Karla Villarreal

@karlavillarreal

I manage customer operations while pursuing medicine and bringing psychology, patient support, and leadership experience.

United States

Message

What I'm looking for

I'm seeking part-time remote employment with a flexible schedule around medical school coursework. I'm available to start immediately and have reliable home internet and a dedicated workspace.

I'm pursuing medicine while managing daily operations at VIP Cleaners & Laundry, including employee training, scheduling, inventory, customer service, and order accuracy.

I supported patients and front-desk operations at Alvarado Hospital, answering calls, directing vaccination-area flow, organizing supplies, and assisting wheelchair users.

As a sixth-semester medical student with a B.A. in Psychology, I've served as Class President for five semesters and led academic and member events for 200+ attendees.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

VIP Cleaners & Laundry

May 2020 - Present (6 years 4 months)

Managed daily operations, employee training, scheduling, and inventory. Assisted customers, resolved service concerns, and handled complaints professionally.

Operations Management Corporate Trainer Scheduling Inventory Management Customer Service Conflict Resolution

Hospital Volunteer

Alvarado Hospital

Feb 2023 - Aug 2023 (6 months)

Answered incoming calls, provided basic information, and transferred callers to appropriate departments. Assisted with patient flow in vaccination areas and provided front-desk and patient support.

Patient Support Front Desk Operations Communication Skills Healthcare Administration

Education

Degrees, certifications, and relevant coursework

Universidad Xochicalco

Medical Student, Medicine

Activities and societies: Class President for 5 semesters, coordinating communication between students, faculty, and administration while organizing class projects, schedules, and school events.

Currently in the 6th semester of medical school, serving as Class President for 5 semesters and coordinating communication between students, faculty, and administration.

San Diego State University

Bachelor of Arts, Psychology

2019 - 2023

Activities and societies: Held multiple sorority leadership roles, including President, Academic Chair, and Sisterhood Chair, organizing academic support, member activities, and events for 200+ attendees.

Earned a Bachelor of Arts in Psychology, holding multiple sorority leadership roles including President, Academic Chair, and Sisterhood Chair.