Open to opportunities

Karla Quevedo

@karlaquevedo

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Senior Medical Assistant delivering exceptional customer service and precise record management remotely.

United States

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What I'm looking for

I’m looking for a remote position where I can contribute my attention to detail, problem solving abilities, and commitment to delivering exceptional service—while managing tasks efficiently and supporting customers in a fast-paced environment.

I’m a dedicated Senior Medical Assistant with a strong track record of delivering prompt, reassuring support to patients and customers in fast-paced settings. I manage diagnoses with clarity, coordinate scheduling and administrative tasks, and ensure accurate data entry into medical software systems while maintaining detailed records.

I’ve also built expertise in medical billing and customer inquiries—processing and reviewing invoices for accuracy and timely submission, maintaining billing records, and handling payment arrangements to support data integrity. Beyond my day-to-day work, I apply analytical and communication skills through projects like risk analysis and conflict communication recommendations to help teams make smarter, more effective decisions.

Experience

Work history, roles, and key accomplishments

Senior Medical Assistant

Westlake Dermatology

Feb 2022 - Jun 2026 (4 years 4 months)

Provided prompt patient/customer service, coordinated scheduling, and supported administrative tasks in a fast-paced dermatology environment. Performed data entry into medical software systems, maintained detailed patient records, and assisted with payment arrangements while ensuring data integrity.

Customer Service Patient Scheduling Medical Data Entry Medical Records Management Administrative Support Payment Processing Confidentiality Problem Solving Team Collaboration

Medical Billing Coordinator

Evergreen Dermatology

Aug 2020 - Feb 2022 (1 year 6 months)

Supported patients with billing inquiries and ensured accurate, timely invoice processing. Maintained detailed billing records, processed transactions, and assisted providers during skin cancer removal procedures, including injections and medication administration.

Medical Billing Customer Service Billing Invoice Processing Transaction Processing Skin Procedure Support Injection And Medication Administration

Education

Degrees, certifications, and relevant coursework

Western Governors University

Bachelor of Science, Business Management

2025 -

Activities and societies: Relevant coursework: Introduction to Business Finance; Introduction to Business Accounting; Introduction to Communication: Connecting with others; Business Communication.

Pursuing a Bachelor of Science in Business Management at Western Governors University. Coursework includes business finance, business accounting, and business communication.

Cypress Springs High School

Diploma

Earned a high school diploma from Cypress Springs High School.

Pima Medical Institute

Medical Assistant Certification (RMA), Medical Assisting

2019 -

Completed a Registered Medical Assistant (RMA) medical assistant certification program. Trained for clinical and administrative support roles in a medical setting.