Karla Martinez

I’m an efficient customer service professional with 2+ years of experience and a proven knowledge of case management. I’m motivated by roles where I can combine accurate record handling with attentive, solution-focused support.

In immigration law offices, I worked as a Legal Secretary, managing daily communication by receiving and placing telephone calls and scheduling appointments. I also handled legal correspondence by mailing, faxing, or arranging delivery to clients, witnesses, and court officials.

I’m experienced in preparing and processing legal documents—including summonses, subpoenas, complaints, appeals, motions, and pretrial agreements—while maintaining organized case files and law libraries. I assisted attorneys by collecting employment, medical, and other records and drafting typed office memos.

I’m equally comfortable supporting billing and research workflows: I prepared and distributed invoices, reviewed legal publications, and performed database searches to identify relevant laws and court decisions for pending cases. I bring a multitasking mindset, clear documentation habits, and reliable follow-through to every customer-facing and administrative task.