Karina Potapova
@karinapotapova
I manage customer relationships, sales deals, and CRM processes for remote client-focused teams.
Russian FederationWhat I'm looking for
I've managed end-to-end sales at Egeland, from product presentations and commercial proposals through contract negotiation, CRM updates, repeat sales, upselling, and cross-selling.
At EasyCode, I supported customers by coordinating software checks, monitoring attendance, and maintaining CRM records so lessons could run smoothly. I also taught English at Anchor, creating communicative learning programs and using Miro and Quizlet to help students improve their average course scores by 25%.
I bring business correspondence, customer consulting, conflict resolution, and reliable customer support to remote client-facing work.
Experience
Work history, roles, and key accomplishments
Anchor English Teacher
Anchor
Sep 2025 - Jun 2026 (9 months)
Conducted group and individual English lessons for children at A1–B2 levels. Developed learning programs based on the communicative approach and implemented interactive platforms to increase student engagement.
Sales Manager
Egeland
Aug 2024 - Jan 2025 (5 months)
Managed sales of products and services, including product presentations, preparation of commercial proposals, contract negotiation, and end-to-end deal management. Maintained long-term customer relationships and updated CRM systems.
Technical Specialist
EasyCode
Sep 2023 - Jun 2024 (9 months)
Tested software before lessons to ensure functionality and readiness. Monitored customer attendance and communicated with customers regarding software checks, providing timely support.
Education
Degrees, certifications, and relevant coursework
I.N. Ulyanov Chuvash State University
Linguist, Translator, Translation and Translation Studies
Pursued a degree in Translation and Translation Studies at the Faculty of Foreign Languages, qualifying as a Linguist and Translator.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Job categories
Skills
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