At Marmara clinic Istanbul, I supported patients by answering inquiries, qualifying leads, and explaining personalized treatment plans and quotations. I also helped patients complete online payments and coordinated appointments.
I managed patient information in the CRM and followed up throughout the process to support decision-making and appointment confirmation.
At EURL EREMOS, I managed import orders and documentation, handled invoices and shipping papers, and coordinated shipments with production and logistics teams. I also communicated with international suppliers and customers in three languages.
My experience also includes managing daily operations at a chocolate shop and supervising medical-order movement, distribution, and storage at a pharmacy. I speak Arabic, French, English, Turkish, and Italian.
