At HOMEMD HOUSECALL SERVICES, I develop relationships with assisted living facilities and nursing homes, identify business opportunities, and serve as a point of contact for clients. I also coordinate care across stakeholders while ensuring compliance with healthcare regulations.
At SPECTRUM HEALTH, I supervised daily clinic operations for Women’s Health & Visiting Specialties, including staffing, scheduling, and performance evaluations. I also recruited and onboarded staff and monitored departmental goals.
At SPECTRUM HEALTH BIG RAPIDS OB/GYN, I directed clinical operations and provided direct patient care, from intake and vitals to labs, referrals, and triage. As an EPIC/NEXSUS superuser, I led staff training and troubleshooting.
Earlier, at LAKE OSCEOLA STATE BANK, I supported branch operations, managed customer accounts, and assisted with personal loans. I also trained new employees and ensured compliance with banking regulations.
