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Karen Sena

@karensena

Healthcare operations leader at Healthcare Management Source who cut denial rates to 2% and grew collections 31%.

United States
Message

At Healthcare Management Source, LLC, I serve as an operating partner to physician owners at four interventional pain and spine practices. I take engagements from diagnosis through execution, building workflows and reporting results against the metrics owners prioritize.

I manage coverage and authorization requirements across Medicare jurisdictions and state workers’ compensation systems. I also hire and train practice teams and create SOPs, payer guidance, and audit tools that connect decisions to coverage criteria.

At Ainsworth Institute of Pain Management, I reduced denial and appeal rates from 33% to 2% and increased collections by 31% after retraining and supervising the authorization team. I also co-developed and co-managed the in-house ASC and supported clinical research operations across concurrent studies.

At Columbia University Medical Center, I administered the professional revenue cycle in Epic and coordinated surgical scheduling around authorization approvals, OR availability, and physician calendars. I’ve also served as practice management faculty at the NANS Annual Meeting.

Experience

Work history, roles, and key accomplishments

HL
Current

Principal Consultant & Practice Manager

Healthcare Management Source, LLC

Jun 2021 - Present (5 years 4 months)

Provides revenue cycle and practice operations consulting for four interventional pain and spine practices across multiple states, managing coverage, authorizations, and compliance while serving as an operating partner to physician owners.

Education

Degrees, certifications, and relevant coursework

Bronx Community College logoBC

Bronx Community College

Associate of Science, Health Services Administration

Associate of Science in Health Services Administration from Bronx Community College.

The City College of New York logoTY

The City College of New York

Biology

Studied Biology at The City College of New York.

Tech stack

Software and tools used professionally

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