KT
Open to opportunities

Karan Thakur

@karanthakur

Experienced retail sales supervisor with a focus on customer satisfaction.

Canada
Message

What I'm looking for

I am looking for a role that values customer engagement and team collaboration, with opportunities for growth.

I am a dedicated retail sales supervisor with years of experience in the retail environment. My journey began as a Customer Service Associate at Teleperformance, where I honed my skills in listening to customer concerns and providing tailored recommendations. This role laid the foundation for my commitment to exceptional customer service, which I have carried throughout my career.

At Gagan Associates, I progressed from a Retail Sales Representative to a Retail Sales Supervisor. In this capacity, I have successfully driven sales growth by promoting high-quality retail standards and establishing strategic partnerships. My ability to maintain strong relationships with customers and multi-channel accounts has been instrumental in achieving sales targets and enhancing brand visibility.

With a strong focus on team empowerment and effective communication, I have trained new staff and organized merchandising displays that attract customers. I am passionate about leveraging my skills in market research, negotiation, and time management to contribute to a dynamic team and drive profitability.

Experience

Work history, roles, and key accomplishments

GA

Retail Sales Representative

Gagan Associates

Jan 2019 - Oct 2021 (2 years 9 months)

Served customers by selling products and meeting their needs, assisting an average of 20 customers daily with inquiries and product location. Supported team members with cash registers, inventory organization, product labeling, merchandise unloading, and cleanup.

TE

Customer Service Associate

Teleperformance

Jan 2018 - Dec 2019 (1 year 11 months)

Listened to customer concerns and questions, recommending suitable products and services. Resolved customer problems and complaints while accurately documenting all interactions.

Education

Degrees, certifications, and relevant coursework

US

Unknown High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Developed essential academic and life skills.

Tech stack

Software and tools used professionally

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Karan Thakur - Retail Sales Supervisor - Gagan Associates | Himalayas