Looking for a job

Karan Hinduja

@karanhinduja

Product and operations leader with 15+ years driving SaaS, AI-assisted platforms, workflow automation, and scalable execution.

India

Message

What I'm looking for

I’m looking to lead product execution and product operations for SaaS/AI-assisted platforms—owning workflow design, release coordination, and automation to improve user experience and operational scalability with cross-functional teams.

I’m a product and operations leader with 15+ years driving product execution, workflow optimization, platform operations, and scalable digital systems across SaaS, AI-assisted, and service-oriented ecosystems.

At MantraCare, I lead product execution and operational platform coordination across AI-assisted healthcare and wellness workflows spanning web and mobile. I manage workflow design, feature coordination, release validation, platform testing, and issue resolution while aligning engineering, Customer Success, operations, provider management, finance, and information security on outcomes.

I built and scaled AI-assisted workflow and communication systems, managing 1,500+ daily operational interactions across international operations. My automation initiatives reduced operational dependency equivalent to 10–15 FTEs and contributed to ₹30L+ annual operational savings, while AI-powered customer engagement and scheduling automation delivered ₹60L+ annual business impact.

Earlier, I led platform execution and workflow optimization at LegalRaasta across legal, taxation, and compliance services—improving onboarding, workflow efficiency, and operational scalability. I also supported digital growth and business development through SEO/content optimization and structured client acquisition, strengthening my end-to-end ability to turn customer needs into repeatable, scalable platform execution.

Experience

Work history, roles, and key accomplishments

Current

Product Lead

Current

MantraCare

Mar 2022 - Present (4 years 3 months)

Led product execution and operational workflow coordination for AI-assisted healthcare and wellness platforms across web and mobile. Built and scaled AI-assisted workflows handling 1,500+ daily interactions, reduced operational dependency equivalent to 10–15 FTEs, and delivered ₹30L+ annual operational savings and ₹60L+ annual business impact.

Product Management Product Operations Workflow Automation Figma Release Coordination Workflows

Product & Growth Lead

LegalRaasta

Nov 2016 - Mar 2022 (5 years 4 months)

Owned platform execution and workflow optimization for legal, taxation, and compliance service platforms, coordinating feature implementation, platform testing, issue resolution, and release cycles. Improved customer onboarding workflows and CRM workflows to support scalable business growth.

Product Growth Workflow Optimization Release Coordination Workflows User Onboarding Stakeholder Management Digital Platforms

Operations & Digital Growth

Kushal Karyashala Pvt. Ltd.

Apr 2013 - Oct 2016 (3 years 6 months)

Drove digital growth initiatives by improving website traffic by 20% through SEO and content optimization. Built workflow-driven search and content systems, performed market and keyword research, and structured processes to improve operational execution and coordination.

SEO Market Analysis Keyword Research Workflow Systems Operational Coordination Process Optimization Digital Platforms

Business Development Specialist

M.V.M. Hangers

Jan 2010 - Mar 2013 (3 years 2 months)

Supported B2B business growth through market analysis, structured client acquisition, and customer outreach/relationship development. Contributed to lead generation and revenue growth efforts while assisting core business operations and commercial coordination.