Kanad Banik

Leading Virtual and Live Scribing operations across multiple locations, overseeing a $30 million P&L. Achieved significant reductions in quality escalations and improved operational efficiency through Lean management strategies. Successfully managed a team of 450+ employees and received client commendations for outstanding performance.

Turned around a major client account from red to green on all KPIs within 2 months, enhancing client trust and retention. Expanded business volume by 30% through securing additional projects and maintained regulatory compliance across pharmacovigilance operations.

Led the setup of a new Pharmacovigilance site, growing the team from 80 to 800+ employees during a crucial project. Increased account profitability by over 20% and managed logistics for remote operations during the pandemic, achieving high client satisfaction and operational excellence.

Successfully established the Kolkata delivery center for Pharmacovigilance, scaling operations significantly and securing $50M in additional business. Managed service delivery for multiple global accounts while ensuring compliance and operational excellence.

Implemented effective criteria for pharmacovigilance case processing, achieving significant reductions in delays and errors. Led a regulatory submissions team with a flawless compliance record and mentored new associates to maintain high standards of quality.

Achieved 133% of sales targets in the Diabetic segment by effectively engaging healthcare professionals and presenting GSK products. Built strong relationships and contributed to significant revenue growth in the assigned region.

Completed a Diploma in Leadership and Decision Making to enhance leadership skills and decision-making capabilities in a business context.

Completed an Executive Course in Leadership and Management to develop advanced leadership skills and management strategies.

Pursued a PG Diploma in General and Health Care Management to gain insights into healthcare management practices.

Completed a PG Diploma in Clinical Research to understand clinical trial processes and regulatory requirements.

Earned an M.Sc. in Biomedical Genetics, focusing on genetic research and its applications in healthcare.

Completed a B.Sc. in Genetics, Microbiology, and Biochemistry, providing a strong foundation in biological sciences.