Kamilah Williams
@kamilahwilliams
Compassionate professional dedicated to mental health and social services.
United StatesWhat I'm looking for
I am a compassionate and dedicated professional with a strong foundation in mental health and social services. My experience includes developing personalized treatment plans, facilitating therapeutic coping strategies, and fostering clear communication between clients and support networks. I am committed to helping individuals and families achieve lasting positive change while continuously enhancing my skills in counseling and client care.
Currently, I serve as the Member Experience Manager at Weekend Health, where I manage 700 patient accounts and ensure clear communication between patients and healthcare providers. My previous roles, including Case Manager at Atlanta Detox Center and Care Manager at Humana, have equipped me with the skills to coordinate comprehensive care plans and facilitate effective communication among multidisciplinary teams. I am passionate about promoting inclusion and diversity within organizations and strive to create supportive environments for all clients.
Experience
Work history, roles, and key accomplishments
Member Experience Manager
Weekend Health
Dec 2023 - Present (1 year 5 months)
Serve as the primary point of contact for patients, addressing inquiries related to treatment plans, medications, and membership experiences. Manage 700 patient accounts, ensuring clear communication between patients and healthcare providers while resolving issues efficiently.
Case Manager
Atlanta Detox Center
Aug 2021 - Jul 2023 (1 year 11 months)
Coordinated with patients, families, and the clinical team to ensure comprehensive care plans and ongoing support. Managed insurance coordination and delivered health education to promote healthy living patterns.
Paraprofessional
Structured Family Interventions
Jun 2021 - May 2023 (1 year 11 months)
Developed personalized safety and treatment plans for clients, acting as a liaison between clients and treatment teams. Taught essential life skills and coping mechanisms to enhance mental health.
Care Manager
Humana
Feb 2019 - Jun 2021 (2 years 4 months)
Managed health risk assessments for Medicare members and delivered training for new team members. Acted as a liaison to ensure seamless coordination and communication between clients and internal teams.
Certified Behavioral Health Tech
Sunshine
Jun 2018 - Mar 2019 (9 months)
Provided direct care to patients in residential settings, assisting with therapeutic activities and supporting team communication during therapy sessions.
Activities Administrator/Discharge Planner
Honey Lake Clinic
Apr 2017 - Jun 2018 (1 year 2 months)
Collaborated with multidisciplinary teams to coordinate patient discharges and conducted intake assessments for addiction and mental health patients.
Education
Degrees, certifications, and relevant coursework
UPUniversity of Phoenix
Master of Science, Clinical Mental Health Counseling
2024 - 2026
Pursuing a Master's degree in Clinical Mental Health Counseling, focusing on advanced counseling techniques and therapeutic practices.
FUFlorida A&M University
Bachelor of Science, Interdisciplinary Studies
2013 - 2017
Studied Interdisciplinary Studies with a focus on Healthcare and Rehabilitation, gaining a strong foundation in social sciences and humanities.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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