KSKamelija Stevkovska
@kamelijastevkovska
Detail-oriented professional with expertise in customer service and data entry.
SpainWhat I'm looking for
I am a detail-oriented professional with over four years of experience in customer service, data entry, and proofreading. My multilingual proficiency in French, English, Macedonian, Spanish, and Serbo-Croatian allows me to manage diverse content for global audiences effectively. I am dedicated to delivering exceptional client experiences and contributing to company success.
Currently, I work as a Property Manager at Moradas de Lujo, where I manage holiday rentals and coordinate with tenants and service providers to ensure smooth operations. Previously, I have held roles such as Data Entry Specialist at Veeva Systems Inc., where I maintained a 99% accuracy rate while managing over 1000 records weekly, and Customer Support Representative at City Connect, where I improved response times significantly and achieved a 95% customer satisfaction rating.
Experience
Work history, roles, and key accomplishments
Property Manager
Moradas de Lujo
Feb 2024 - Present (1 year 3 months)
Responsible for managing holiday rentals and overseeing the maintenance of luxury properties. Coordinated with tenants and service providers to ensure smooth operations.
Packer and Dispatch Assistant
The Best Connection
Jun 2022 - Jul 2023 (1 year 1 month)
Assisted in packing and dispatching products efficiently while ensuring quality control and timely dispatch of orders.
Data Entry Specialist
Veeva Systems Inc
Mar 2021 - Apr 2022 (1 year 1 month)
Provided and verified details about hospitals and medical practitioners in the USA using Microsoft Excel, maintaining a 99% accuracy rate and updating over 1000 records weekly.
Customer Support Representative, Proofreader and Editor
City Connect
Jun 2019 - Mar 2021 (1 year 9 months)
Provided customer service support for the French market, resolving over 50 inquiries weekly and improving response time by 30%. Edited and proofread over 1000 French children’s books.
Bartender, Waitress, Hostess and Housekeeper
Various Hospitality Companies
Jan 2016 - Apr 2019 (3 years 3 months)
Worked in various roles within the hospitality industry, providing excellent customer service and maintaining cleanliness and organization.
Education
Degrees, certifications, and relevant coursework
Ss. Cyril and Methodius University
Bachelor's degree, French Language and Literature
2016 - 2020
Completed a Bachelor's degree in French Language and Literature, focusing on the intricacies of the French language, literature, and culture.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
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