Open to opportunities

Santosh Kumar Mohapatra

@santoshkumarmohapatr

Experienced technology leader with expertise in digital transformation and BPM practice.

I am a technology leader with over 18 years of experience in IT leadership, specializing in digital transformation and BPM practice. I have a strong business acumen and a proven track record of driving delivery and managing large-scale, enterprise-wide projects. I have achieved outstanding results in product development and implementations, influencing budget and financial decisions, and building top-performing global teams.

I am a thought leader in modern development practices, enterprise communications, technology trends, and innovations. My areas of expertise include strategic IT planning, stakeholder management, blockchain, data science, AI, DevOps, IoT, smart process automation, transition and migration strategy, team leadership, business process design, process transformations, robotic process automation, product planning, and go-to-market strategy.

I have a strong technical background in languages such as C++, Java, J2EE, and PL/SQL. I have experience in leading and managing teams, driving digital transformation initiatives, and providing strategic technology decisions. I am certified in PEGA, ITIL V3, Scrum, Lean Six Sigma, and have received various awards and recognitions for my performance and contributions.

Experience

Current

Director, BPM Practice

Current

New Vision Software

Nov 2022 - Present (1 year 6 months)

Achieved 25% increase in product development capacity and improved on time delivery at New Vision Software by establishing a product development lifecycle and restructuring the engineering organization.

Stakeholder Management Product Development C C++Java

Digital Transformation COE Lead Solution Architect

Tetrasoft

Jan 2019 - May 2021 (2 years 4 months)

At Virtusa, developed a Pega-based Provider Lifecycle Management (PLM) solution which brought: 50% reduction in onboarding time, 90% reduction in manual effort, $5 million in potential savings.

Data Science AI IoT Team Leadership Robotic Process Automation Java

Director of Technology

Virtusa

May 2021 - Nov 2022 (1 year 6 months)

Improved service availability to meet SLA of 99.9% at Virtusa. Successfully transitioned worldwide product development teams to Agile Scrum methodologies, improving the ability to quickly meet changes in market and customer requirements.

Stakeholder Management Product Development Java

Senior Technical Lead

Colt Technology Services

Dec 2011 - Feb 2018 (6 years 2 months)

Developed Single Sign On(SSO) and integrated it with BPM Portal. Participated in Full life cycle project development & implementation. Led the culture of innovation and passion-driven development and mentor the team towards the same.

Data Science AI IoT Team Leadership Robotic Process Automation BPM Java

Group Head-Pega Project Manager

Ameriprise Financial Services

Feb 2018 - Jan 2019 (11 months)

At Virtusa, developed an Appeals & Grievances solution which enables organizations to grow their business with an assured 8-12% boost in plan enrollment, achieve 30% operational cost reduction and higher efficiency by adopting our smart AI-enabled A&G platform.

Data Science AI IoT Team Leadership Robotic Process Automation Java

Senior Software Engineer II

Progress

Dec 2010 - Dec 2011 (1 year)

Reduced the number of legacy systems by 50%. Improved call service level by 21%. Decreased both call handle times and abandon rates. Improved phone authentication by 19%.

C C++Java