Kamaliddin Sattorov

Designs operating systems for small and medium-sized businesses integrating customer, financial, accounting, logistics, and warehouse processes. Manages full development cycle from diagnostics to integration, using AI and LLMs where economically justified.

Restructured commercial model and recruited distribution team, growing monthly orders from UZS 500 million to over UZS 2 billion. Implemented P&L, cash-flow forecasting, budgeting, and unit economics, and restructured production planning and warehouse processes.

Turned around a loss-making division with $25k monthly expenses to break-even within 6-8 months. Identified sales diversion, eliminated losses over $10k monthly, reduced operating costs by 20%+, and restored client relationships while expanding into new markets.

Founded and scaled a logistics operator to cover all regions of Uzbekistan, growing to 60,000+ shipments monthly with 12 DTC clients. Built hybrid delivery network and technology stack including TMS and CRM, and established KPI and incentive systems.

Promoted to COO within seven months; built in-house delivery service and hybrid regional model. Reduced delivery refusal rate from 37-42% to approximately 15% in first month of in-house operations.

Delivered turnkey contact center for 60 operators per shift, recruiting and training over 120 employees. Implemented end-to-end analytics for TV advertising, increasing ROI by 30% and revenue by 35%.

Prepared and defended business case for new business line, managing project end-to-end. Generated over $4 million profit in first 16 months with ROI of 4000%+.

Managed three subcontractor teams on UCell project, achieving 98% of network KPIs.

Worked on Lukoil Kandym site, responsible for network infrastructure of gas processing complex.

Bachelor's degree in Business Information Systems from Westminster International University in Tashkent.