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@kakikumar
Hospitality leader with 20+ years delivering high-quality food operations.
I am a seasoned hospitality professional with over two decades of international and New Zealand experience managing large-scale food operations, catering teams and residential services. I hold formal qualifications in hospitality management and specialized certifications including LCQ and ServSafe Manager.
My career spans executive chef roles, operations management in remote and high-security environments, and current leadership as Residence Head of Operations for Oranga Tamariki. I have led teams of up to 160 staff, managed procurement and budgets, and overseen HACCP, ISO and site-specific Food Control Plans.
I take pride in delivering consistent food safety, quality and cost control while designing menus and large-scale events for 200–3,000 pax. I have driven continuous improvement projects, national purchasing initiatives and staff development programs to raise operational standards and performance.
I am committed to teamwork, community service and professional integrity, and I bring strong communication, decision-making and health & safety governance to any hospitality or food operations role.
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Work history, roles, and key accomplishments
Oranga Tamariki
May 2022 - Present (3 years 6 months)
Manage residence services and staff for child and youth care within allocated budgets, led national projects to improve service quality and ensured compliance with HACCP and NZ Health & Safety standards.
Led kitchen operations at NZDF Burnham camp managing 18–22 staff, planned menus and large-scale catering for 200–1,300 pax while maintaining MPI audits, Food Control Plan and controlling COGS and monthly P&L.
Managed retail and catering site operations including staffing, scheduling, supplier ordering and invoice approvals, and coordinated with dietitians and area managers to execute consistent menu and safety practices.
Tropical Café
Aug 2015 - Oct 2015 (2 months)
Established food plans and procedures for a new café franchise, managed food preparation and service, controlled portions and waste, and prepared P&L and food cost reports for events including Disney World catering.
North Gate Hotels
Dec 2010 - Apr 2015 (4 years 4 months)
Managed hotel and food service operations with 160+ staff in remote camp environments, oversaw procurement, quality control per ISO & HACCP, and coordinated budgets and staff training for international clients.
Gulf Catering Company
May 2010 - Dec 2010 (7 months)
Planned menus and led food production and staff shifts for fly-in fly-out operations, maintaining quality control, safety and ISO standards on-site.
Almco Group of Companies
Aug 2009 - Apr 2010 (8 months)
Led a QAQC team ensuring HACCP and HS&E compliance for a dining facility producing 3,000 meals/day for US and NATO forces, trained 120+ multicultural staff and maintained camp health and safety systems.
Gulf Catering Company
Nov 2004 - Dec 2008 (4 years 1 month)
Managed production of 3,000 daily meals for U.S. military bases, oversaw 120 kitchen staff, controlled bulk procurement, HACCP compliance and menu/event planning for large-scale military functions.
RKHS Hospitality Services
Jun 2004 - Nov 2004 (5 months)
Operated a profitable catering unit reporting daily sales, managed 36 staff across kitchen and housekeeping, prepared menus for hospitals and handled P&L and inventory.
Thacker's Hospitality Services
Nov 2003 - Jun 2004 (7 months)
Worked as culinary chef executing large buffet and gala setups including decorative centerpieces and large-scale event catering under tight deadlines.
Worked in garde-manger preparing salads, canapés and cold buffet items, delivering high-quality cold kitchen production under pressure for large events and buffets.
Degrees, certifications, and relevant coursework
Certificate IV in Hospitality Management, Hospitality Management
Completed Certificate IV in Hospitality Management in April 2025, covering practical and managerial hospitality operations.
License Controller Qualification (LCQ), Licensing / Hospitality Compliance
Received License Controller Qualification (LCQ) certified by NZQA on 20 November 2018.
Graduate Diploma in Hospitality Management, Hospitality Management
2016 - 2017
Completed a Graduate Diploma in Hospitality Management (Level 7) between November 2016 and December 2017 focusing on advanced hospitality operations and management.
ServSafe Food Protection Manager Certification, Food Safety
Obtained ServSafe Food Protection Manager Level certification on 14 September 2015 (Certificate Number: 12750426).
Bachelor's Degree, Catering Technology & Culinary Arts
2000 - 2003
Earned a Bachelor's degree in Catering Technology & Culinary Arts from 2000 to 2003 with practical culinary training.
Software and tools used professionally
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