Kaitlyn Jenkins
@kaitlynjenkins
Customer-focused retail and service leader driven by operational excellence.
United StatesWhat I'm looking for
I am a service-oriented retail and operations professional with hands-on leadership experience in fast-paced customer environments. I currently serve as a Shift Lead at Starbucks where I coach team members, manage store operations, handle cash and inventory, and resolve customer issues while maintaining fast, friendly service.
My background includes lead sales and administrative roles—improving sales, training teams, organizing office systems, and supporting store operations across Pandora, Dierbergs, and the Southern Illinois Builders Association. I bring reliable execution, a track record of meeting sales and service goals, and a commitment to organized, customer-first work.
Experience
Work history, roles, and key accomplishments
STShift Lead
Starbucks
Sep 2024 - Present (1 year)
Run store operations and drive-through efficiency, coach team members to improve service, manage cash handling and inventory restocks, and resolve customer service issues.
Lead Sales Associate
Pandora
Dec 2022 - Sep 2024 (1 year 9 months)
Led sales floor operations and checkout lanes, met sales goals through upselling and promotions, and coached staff to improve average transaction value and customer experience.
Administrative Assistant
Southern Illinois Builders Association
Feb 2023 - Mar 2024 (1 year 1 month)
Managed office organization, labeled and filed drawings and specifications, and uploaded documents to the company website to maintain accessible records.
Deli/Seafood Sales Associate
Dierbergs
Dec 2021 - Feb 2023 (1 year 2 months)
Prepared and served food, created visual displays, fulfilled orders, and handled incoming calls to support deli and seafood sales operations.
Education
Degrees, certifications, and relevant coursework
SESouthern Illinois University Edwardsville
Bachelor of Science, Psychology
Pursuing a Bachelor of Science in Psychology with a minor in Applied Communication Studies, expected Fall 2027.
Belleville West High School
High School Diploma, General High School Curriculum
Activities and societies: National Honors Society; Cougar Pride Scholarship recipient (Fall 2023 – Present)
High School Diploma awarded in May 2023 with recognition in National Honors Society and High Honors.
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Kaitlyn?
You can contact Kaitlyn and 90k+ other talented remote workers on Himalayas.
Message KaitlynFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
