Layla Bourgeois

Managed insurance-related workflows including prior authorizations for DME and procedures. Coordinated procedure and surgery scheduling with internal teams and providers.

Provided patient care support including triage and vitals and assisted with injections and procedures. Performed EKGs and supported cardiology services by floating to cardiologist and echocardiology clinics as needed.

Provided medical assistant support for a nurse practitioner, including vitals and phone triage, and directed patient calls. Credentialed as an EPIC trainer for electronic medical recording and handled referral requests for medications and procedures while floating to other clinics as needed.

Assisted with patient intake and lab collection, including urinalysis, and performed NST fetal monitoring. Managed the surgery room setup, stock, and drug counts, and provided phone triage, wound care, and procedure assistance in a fast-paced clinic.

Completed patient intake, vitals, charting, and glucose testing in a clinical setting. Supported prescription refill workflows (including faxing), observed procedures, and assisted with front-desk duties including taking calls and messages.

Performed vitals, drew blood, performed EKGs, completed lab tests, and administered injections. Managed filing, charting, and documentation while assisting the doctor with exams and procedures, including billing and coding, referrals, and appointment scheduling.

Medical Assistant student training at Everest College from 12/2009 to 08/2010. Training included taking vitals, drawing blood, performing EKGs, completing lab tests, administering injections, and handling billing and charting.

Completed Certified CPR training through the American Red Cross.

Completed OSHA training/certification through the American Heart Association.

Completed HIPAA training/certification through the American Heart Association.