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Kaelee Jones

@kaeleejones

Detail-oriented healthcare administrator skilled in pharmacy support, patient services, and HIPAA compliance.

United States
Message

What I'm looking for

I am seeking a patient-focused role in healthcare or pharmacy operations where I can apply administrative, compliance, and pharmacy-support skills, grow professionally, and contribute to efficient, high-quality patient care.

I am a detail-oriented healthcare professional with over 10 years' experience in healthcare administration, patient services, and pharmacy workflow support. I coordinate recruitment and onboarding, manage schedules and compliance, support pharmacists with prescription intake and data entry, and maintain accurate electronic documentation while ensuring HIPAA and PHI confidentiality.

Currently enrolled in Stepful’s Pharmacy Technician Training Program with PTCB certification in progress and pursuing accounting studies at the University of Maryland Global Campus, I bring strong communication, multi-system navigation, and problem-solving skills to fast-paced care environments. I am known for professionalism, collaborative teamwork, and reliably handling inbound/outbound patient and provider communications.

Experience

Work history, roles, and key accomplishments

CA
Current

Healthcare Administrative Coordinator

CarePlus Home Health Agency

Apr 2018 - Present (7 years 11 months)

Manage administrative operations for a home healthcare agency, coordinating recruitment, onboarding, staff scheduling, and compliance processes while supporting patient service inquiries and assisting payroll coordination.

TH

Concierge / Activities Assistant

Tribute at Black Hill

Provided dementia-informed support and activities to assisted living residents, assisted with daily living tasks, monitored behavioral changes, and coordinated with nursing staff to improve resident comfort and engagement.

Wegmans Pharmacy logoWP

Pharmacy Technician Apprentice

Assisted pharmacists with prescription preparation and pharmacy workflow, maintained accurate prescription data, managed inventory tasks, and communicated prescription status to patients while ensuring HIPAA confidentiality.

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus logoUC

University of Maryland Global Campus

Bachelor of Science, Accounting

Pursuing bachelor's studies in accounting at the University of Maryland Global Campus.

SP

Stepful Pharmacy Technician Training Program

Certificate, Pharmacy Technician Training

Enrolled in a pharmacy technician training program with PTCB certification in progress.

Morgan State University logoMU

Morgan State University

Business Administration

Completed coursework in Business Administration.

CS

Colonel Zadok Magruder High School

High School Diploma, General Education

High school diploma from Colonel Zadok Magruder High School.

Tech stack

Software and tools used professionally

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