Open to opportunities

Kadia Stanbury

@kadiastanbury

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Results-driven professional with a passion for leadership and excellence.

Jamaica

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What I'm looking for

I am looking for a role that values leadership, teamwork, and community impact.

I am a multidisciplinary professional with a strong intrinsic motivation for excellence. My career has been marked by a commitment to achieving exceptional outcomes, whether overseeing payroll procedures or resolving customer inquiries. I thrive in dynamic environments where I can manage multiple tasks efficiently and perform effectively under pressure.

Throughout my journey, I have been recognized for my dedication and ability to exceed goals. My experience as a Payroll Analyst at Conduent has honed my skills in critical thinking and adaptability, allowing me to prepare accurate reports and ensure payroll transfers are submitted correctly. Additionally, my volunteer work in various capacities, including providing counseling services and supporting community development initiatives, reflects my commitment to making a positive impact.

With a Bachelor's degree in Guidance & Counseling and a Supervisory Management Certification, I am equipped with the knowledge and skills to lead teams and foster growth. I am passionate about learning and self-improvement, continuously seeking opportunities to master new skills and contribute to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Customer Care Representative

Current

Vistaprint/Cimpress Ltd

Feb 2015 - Present (10 years 5 months)

Resolved customer issues and inquiries through multiple channels simultaneously, including chat, email, and telephone. Collaborated with team members to maintain expected team targets and provided training and support for junior team members.

Customer Service Conflict Resolution Team Collaboration Training Communication

Payroll Analyst

Conduent

Jul 2022 - Dec 2024 (2 years 5 months)

Oversaw payroll procedures and prepared reports, ensuring all payroll transfers were correctly submitted. Reviewed and verified transfer requests to maintain accuracy.

Payroll Report Preparation Microsoft Excel Attention To Detail

Administrative Assistant/Branch Clerk

Jamaica Teacher's Association Credit Union

Sep 2011 - Jul 2014 (2 years 10 months)

Processed customer transactions and maintained customer and financial data. Supported cash management activities and collaborated with staff in meeting branch goals.

Data Management Teamwork Financial Data

Administrative Assistant

Statistical Institute of Jamaica

Jul 2011 - Dec 2011 (5 months)

Assisted with administrative tasks and data collection for statistical purposes. Supported various projects by organizing information and ensuring data accuracy.

Data Collection Administrative Support

Education

Degrees, certifications, and relevant coursework

International University of the Caribbean

Bachelor's of Arts, Guidance & Counselling

Grade: 3.97

Completed a comprehensive program in Guidance & Counselling, achieving a GPA of 3.97. The curriculum focused on developing skills for supporting individuals through various life challenges.

Montego Bay Community College

Associate in Humanities, Humanities

Undertook studies in Humanities, completing relevant coursework. This program provided a foundational understanding of various humanistic disciplines.

HEART

Supervisory Management Certiﬁcation, Supervisory Management

Obtained a certification in Supervisory Management from HEART. This program equipped me with essential skills for effective team leadership and operational oversight.

Anchovy High School

Caribbean Examination Council, General Studies

Completed secondary education with a focus on various subjects including English Literature, Mathematics, English Language, and History. This period built a strong academic foundation.