KS
Open to opportunities

Kadia Shaw

@kadiashaw

Dedicated front desk assistant with strong customer service skills.

Jamaica

What I'm looking for

I seek a role that values strong work ethics and offers growth opportunities.

I am a dedicated professional with extensive experience in customer service and administrative support. Over the years, I have honed my skills in effectively addressing customer issues, managing appointments, and ensuring smooth operations within various organizations. My tenure at EJ B Construction and Associates Ltd as a Front Desk Assistant allowed me to develop strong communication skills and a keen ability to monitor expenses and costs, contributing to the overall efficiency of the company.

Prior to that, I worked with Xerox Jamaica as a Reservation Sales Assistant, where I assisted customers in navigating travel options and making reservations tailored to their needs. My experience also includes roles in debt collection and as a marriage consultant, where I demonstrated my ability to negotiate and provide personalized solutions. I am committed to promoting good work ethics and utilizing my skills to achieve company goals while solving problems effectively and efficiently.

Experience

Work history, roles, and key accomplishments

EL

Front Desk Assistant

EJ B Construction and Associates Ltd

Jan 2018 - Jan 2025 (6 years 11 months)

Managed customer inquiries and complaints, scheduled meetings between managers and clients, and monitored company expenses. Ensured effective communication and problem resolution.

XA

Reservation Sales Assistant

Xerox Jamaica: Delta Airlines

Jan 2013 - Jan 2018 (5 years)

Assisted customers in selecting travel options, made reservations for customers and pets, and handled ticket reissues. Provided tailored advice based on customer needs and budgets.

AO

Debt Collection Assistant

Alliance One

Jul 2012 - Jan 2013 (6 months)

Contacted debtors to negotiate payment plans and deadlines. Developed strategies for debt recovery and maintained records of communications.

Education

Degrees, certifications, and relevant coursework

BS

Black River High School

Associate Degree, General Studies

2006 - 2008

Completed an Associate Degree in General Studies, which provided a broad foundation in various subjects and skills applicable in multiple fields.

BS

Black River High School

School Leaving Certificate, Secondary Education

2001 - 2006

Achieved a School Leaving Certificate, demonstrating completion of secondary education and readiness for further studies or employment.

Tech stack

Software and tools used professionally

Interested in hiring Kadia?

You can contact Kadia and 90k+ other talented remote workers on Himalayas.

Message Kadia

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan