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ka bon

@kabon

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Customer support and sales specialist at RedDoorz Indonesia, recognized as Leader of the Year in 2021.

Indonesia

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At RedDoorz Indonesia, I managed corporate sales and worked on hitting sales targets, developing sales plans, and coaching sales representatives. I was named Leader of the Year in 2021.

At RedDoorz Indonesia, I also worked as a corporate sales executive, seeking organic data across segments and selling rooms and ancillary services to clients. I actively sought sales opportunities through cold calling, networking, and social media.

At BANK OF INDONESIA, I supported customers across multiple channels with banking products, transactions, and account-related issues. I handled complaints, followed up on inquiries, and escalated complex cases to relevant departments.

Experience

Work history, roles, and key accomplishments

Cold Caller | Sales Specialist

Shenzhen SRESKY Co., Ltd

Jan 2026 - Oct 2026 (9 months)

Conducted daily outbound cold calls to potential clients, introduced products and services, and qualified leads. Scheduled meetings between prospective clients and the sales team.

Cold Calling Sales Lead Qualification Communication Skills

Corporate Sales Manager

RedDoorz Indonesia

Jan 2021 - Oct 2026 (5 years 9 months)

Managed sales team to achieve growth and hit sales targets. Designed and implemented strategic sales plans, coached and monitored sales representatives.

Sales Management Team Leadership Strategic Planning Coaching Performance Monitoring

Corporate Sales Executive

RedDoorz Indonesia

Jan 2019 - Jan 2021 (2 years)

Sought out organic data from various segments, sold rooms and ancillaries to clients, and actively pursued new sales opportunities through cold calling, networking, and social media.

Sales Cold Calling Networking Social Media Customer Relationship Management

Customer Support

Bank of Indonesia

Jan 2015 - Jan 2019 (4 years)

Provided customer support for banking products and services across multiple channels. Handled inquiries, complaints, and escalated issues while ensuring compliance with banking security standards.

Customer Support Banking Operations Communication Skills Problem Solving Compliance

Customer Support

Rans Fashion.id

Provided customer support through multiple channels including Telegram, WhatsApp, email, social media, and live chat. Handled inquiries, complaints, and escalated complex issues to ensure customer satisfaction.

Customer Support Communication Skills Problem Solving Live Chat Email Support Social Media