Open to opportunities

Kabir Abdullahi

@kabirabdullahi

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Customer-focused agricultural engineer blending farm management and customer service expertise.

Nigeria

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What I'm looking for

I seek a role where I can apply agricultural engineering and farm management skills while leveraging customer support and digital platform experience to improve operations and user adoption.

I am an Agricultural and Biosystems Engineering graduate with hands-on experience managing farm operations, installing greenhouse and soilless systems, and optimizing production through budgeting and strategic planning. I combine technical agricultural skills with strong customer-service experience from roles in banking and support, using CRM tools and communication platforms to resolve issues and drive adoption.

My background includes leading compliance-focused operations, content and data entry for digital platforms, and promoting digital banking services. I am a motivated, adaptable professional who learns quickly, collaborates well, and delivers results with accountability and attention to detail.

Experience

Work history, roles, and key accomplishments

Farm Manager

ML Farms

Oct 2024 - Nov 2025 (1 year 1 month)

Developed and implemented budgets and production targets, led installation of greenhouse and soilless systems to improve efficiency, and planned annual operations ensuring regulatory compliance and optimized resource allocation.

Greenhouse Soilless Farming Budgeting Operations Planning Regulatory Compliance

Customer Solution Provider

WemaBank (Inguest Global P)

Apr 2022 - Jul 2024 (2 years 3 months)

Managed inbound/outbound customer communications using RingCentral and CRM platforms, resolved issues within SLAs, created tickets and maintained detailed interaction records while supporting cross-selling of bank products.

Customer Support RingCentral Freshdesk Freshsales CRM Ticketing Cross Selling SLA Management

Smart Officer

Quick Access

Sep 2020 - Jul 2021 (10 months)

Managed social media content to boost brand engagement and performed product/customer data entry on the QuickMann app, posting customer payments in real time to maintain accurate records.

Social Media Management Content Creation Data Entry Payment Posting

Internet Banking Agent

Guaranty Trust Bank

Apr 2019 - Mar 2020 (11 months)

Promoted GTWorld and USSD banking services, executed marketing strategies for digital banking to drive user adoption and customer engagement, and increased awareness of mobile banking features.

GTWorld USSD Banking Marketing Strategy Customer Acquisition Product Promotion