Juvy Ann Cagampan

Managed automotive component data registration and maintained confidentiality and compliance by following ISMS and company protocols. Reviewed and analyzed 50–100 material data requests daily, verifying accuracy to ensure 100% compliance with Japan criteria.

Coordinated with global affiliates across Japan, North America, Europe, India, South Korea, Brazil, Colombia, China, Hong Kong, and ASEAN countries to complete material data requests on time. Trained 18 new hires and supported the Iloilo branch (Aug 2024–Aug 2025), enabling independent operations and decreasing errors by 90%.

Processed and verified automotive component material data requests from global affiliates and suppliers to ensure accurate, reliable deliverables. Prepared and maintained supporting documentation for order sheets and performed quality assurance to reduce errors.

Supervised 32 team members by monitoring performance and reviewing work quality to maintain high service efficiency. Provided IT support to 100+ users across the GSIS head office and 30 branches, resolving installation, hardware, printer, and network issues while tracking incidents via ITSM tools and monitoring G-W@PS kiosks nationwide.

Managed administrative tasks including documentation, filing systems, and reports while providing IT technical support to resolve issues and support smooth workflow. Coordinated NAIA Terminal 3 rehabilitation activities by tracking project progress, organizing meetings, and liaising with South Korean and Japanese contractors to ensure execution.

Provided administrative and IT technical support to resolve workflow-impacting issues within the department. Supported documentation and filing activities while assisting with technical problem resolution.

Earned a Bachelor of Science in Aviation Information Technology from PHILSCA from June 2008 to March 2012.