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JustThisGirl81 UserJU
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JustThisGirl81 User

@justthisgirl81user

Talent acquisition professional at EchoStar Corporation / DISH Network, filled 251 customer experience and sales roles in 2025.

United States
Message

At EchoStar Corporation / DISH Network, I manage full-cycle recruiting for Sales, Retention, Customer Experience, and site-based roles. In 2025, I filled 193 Customer Experience roles, 47 Sales roles, 10 specialized Level 4 positions, and one Customer Experience Manager role.

I partner with hiring managers on role requirements, candidate qualifications, structured interview feedback, and pipeline health. In 2025, I averaged 0.72 days to contact candidates and 32 days to hire, while new-hire satisfaction reached 94–99%.

I serve as project manager for Phase 1 of the Veterans Workstream, coordinating three recruiters and establishing deliverables across roundtables, data insights and audits, CRM tagging, and related workstreams. I maintain the project charter, risk log, and ROI documentation for leadership review.

Earlier, I led direct hiring at Family Home Health Care & Services and negotiated wages, paid time off, and benefits with candidates. I also bring experience in office management, healthcare staffing, and customer escalations.

Experience

Work history, roles, and key accomplishments

EN
Current

Senior Talent Acquisition Associate

EchoStar Corporation / DISH Network

Apr 2025 - Present (1 year 6 months)

Partner with hiring managers on role requirements, candidate qualifications, and pipeline health. Manage full-cycle recruiting for remote Sales, Retention, Customer Experience, and site-based roles, and serve as project manager for Phase 1 of the Veterans Workstream.

EN

Senior Resolution Specialist, Office of the President

EchoStar Corporation / DISH Network

Jun 2019 - Oct 2023 (4 years 4 months)

Resolved sensitive, high-visibility customer escalations for telecommunications leadership. Coordinated across teams to resolve complex concerns and support retention.

HF

Manager

House of Flavors

Jan 2017 - Dec 2019 (2 years 11 months)

Hired assistant managers, cooks, servers, and parlor workers. Managed staffing, schedules, and daily operations for teams of 5–15 employees per shift.

Education

Degrees, certifications, and relevant coursework

WC

West Shore Community College

Associate of Applied Science, Business Administration

Grade: 3.85

Earned an Associate of Applied Science in Business Administration with a GPA of 3.85.

DB

Data Nuts & Bolts

Certification, Data

Completed the Data Nuts & Bolts: Fundamentals of Data certification.

Tech stack

Software and tools used professionally

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