At Capital One, I shape enterprise AI, payments, and growth strategy through research, analysis, and practical execution. My AI fraud findings—including customer voice cloning and chatbot vulnerabilities—were incorporated into the CEO’s AI-strategy rollout to 60,000 associates.
I also championed the Claude Code rollout to more than 300 Strategy associates across seven functions, achieving 100% adoption. I translated interviews with experienced users into standardized onboarding guidance and trained 30 new hires on setup, storyline development, and public-filings research.
Across Discover integration work, I developed a UK go-to-market strategy for merchant acceptance, analyzed Salesforce data across 800+ merchant opportunities, and assessed $750B in cardholder spend to prioritize international growth. My work helped identify a $20M investment need in a key Latin American market and 20+ partnership opportunities across digital wallets and payment schemes.
I bring a finance foundation from James Madison University and experience turning complex market, customer, and operational questions into clear strategic recommendations. Outside work, I founded the Black College of Business Club and continue advising its executive board.
