Ernesto Sierra

Produced executive-ready performance updates across 10+ workstreams and facilitated 100+ workshops to identify business needs and future-state opportunities. Managed governance across 10+ global transformation initiatives and partnered with global Treasury to accelerate payment execution by 35%.

Analyzed customer and operational data to identify process gaps and growth opportunities. Designed and implemented a customer loyalty strategy that increased retention by 25% and average spend by 20%.

Advised 5+ Fortune 500 clients on growth, commercial strategy, and business transformation. Conducted pricing, demand, and financial analyses that informed a $200M investment decision and supported deployment across 15+ cruise ships.

Analyzed data across 10,000+ client records to identify performance trends and develop KPI reporting. Built data-driven impact analyses that contributed to a 150% increase in funding.

Grade: 3.5/4.0

Master of Science in Management with a concentration in Finance, completed from 2021 to 2022.

Grade: 3.7/4.0

Bachelor of Science in Health Science with a minor in Psychology, completed from 2014 to 2018.