Justine Sulaiman
@justinesulaiman
Dedicated manager with strong skills in customer relations and administration.
What I'm looking for
I am a dedicated and conscientious professional with a diverse background in management and customer relations. My experience as a Social Media Manager and Customer Relations specialist at Munched Foods and JUSTINE ANNE has equipped me with the skills to handle customer inquiries effectively, manage food orders, and create engaging content on social media platforms. I pride myself on my ability to communicate clearly and build strong relationships with clients, ensuring their needs are met with the highest standards.
In my previous roles, including as a Manageress at Iron Steak & Bar and a Trainee Manager at Ile De Pain, I have demonstrated my leadership abilities by recruiting, training, and supervising staff while maintaining food and beverage quality assurance. My organizational skills have allowed me to manage bookings, oversee stock levels, and handle administrative tasks efficiently. I am a hardworking individual who strives for excellence in every aspect of my work, and I am eager to bring my expertise to a new opportunity.
Experience
Work history, roles, and key accomplishments
Caregiver
Stay-At-Home Parent
Took time away from working to care for my three-year-old son and manage household duties.
Social Media Manager
Munched Foods
Mar 2021 - May 2022 (1 year 2 months)
Managed customer food orders, facilitated payments, and handled customer inquiries via social media platforms, WhatsApp, emails, and calls.
Manageress
Iron Steak & Bar
Jan 2020 - May 2021 (1 year 4 months)
Recruited, trained, and supervised staff while managing food and beverage quality assurance and handling customer inquiries and complaints.
Personal Administration Assistant
Accommodation Shop
Mar 2018 - Jan 2020 (1 year 10 months)
Managed client interactions, switchboard operations, and general administrative duties including lease agreements and correspondence with various entities.
Trainee Manager
Ile De Pain
Nov 2016 - Mar 2018 (1 year 4 months)
Arranged staff shifts, managed food quality assurance, and conducted staff training while ensuring customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Knysna High School
High School Diploma
2015 - 2015
Activities and societies: Completed CAT training at school.
Completed Grade 12 with Entry To Bachelors’ Degree, demonstrating foundational knowledge and skills necessary for further education.
Availability
Location
Authorized to work in
Job categories
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