
JUSTINE NOVEM PASOL
@justinenovempasol
Healthcare virtual assistant with pharmacy experience handling customer inquiries and maintaining accurate records.
What I'm looking for
At Northstar Pharmacy, I assisted customers with product availability, pricing, and service inquiries, and referred clinical or complex questions to the supervising pharmacist. I also processed purchases and maintained organized inventory and operational records.
At Teleperformance, I responded to customer inquiries, documented interactions, and updated records while following procedures and escalation guidelines. I’m interested in remote healthcare support and patient service, and bring a foundation in pharmacy terminology and retail healthcare workflows.
Experience
Work history, roles, and key accomplishments
Pharmacy Assistant
Northstar Pharmacy
Jan 2025 - Jan 2026 (1 year)
Assisted customers with product availability, pricing, and general service inquiries in a busy retail pharmacy. Handled routine customer concerns and processed purchases accurately while maintaining organized inventory and operational records.
Responded to customer inquiries, explained service information, and supported issue resolution through professional, empathetic communication. Documented customer interactions and updated records accurately while following established procedures and escalation guidelines.
Education
Degrees, certifications, and relevant coursework
Saint Louis University
Bachelor of Science, Pharmacy
Pursued a Bachelor of Science in Pharmacy at Saint Louis University in Baguio City.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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