Joanna Paula Gonzales

Completed supervised practical training in medical reception and healthcare administrative workflows.
Practiced patient registration, intake documentation, appointment scheduling, and front-desk communication scenarios.
Performed basic insurance verification and referral workflow exercises using simulated patient information. Practiced EMR/EHR navigation, patient demographic updates, and accurat

Served 50+ customers per shift by taking accurate food and beverage orders and providing attentive table service, maintaining high customer satisfaction. 
Managed 10–15 tables simultaneously by coordinating orders, payments, and customer requests to ensure efficient service during busy shifts. 
Collaborated with 5–10 kitchen and service team members to coordinate orders and resolve customer reques

Worked as Medical Virtual Assistant at Clinovate Medical Virtual Assistant Training.

Cigna Healthcare Account

Served 50+ customers per shift by taking accurate food and beverage orders and providing attentive table service, maintaining high customer satisfaction. 
Managed 10–15 tables simultaneously by coordinating orders, payments, and customer requests to ensure efficient service during busy shifts. 
Collaborated with 5–10 kitchen and service team members to coordinate orders and resolve customer reques

As a Pharmacy Intern at a Manufacturing Company, I am required to observe the production, do the quality control (help the Pharmacist in charge to test the products, or check laboratory data to make sure the products are safe and pure).

As a Pharmacy Intern, I assist the Pharmacist onsite to provide the necessary medicine prescribe to the patients.

As a pharmacy assistant, I handled customer services such as dispensing medicine, taking orders, calling to doctors to verify the prescription.

Oct 2026

Sep 2026 · Expired Oct 2026