Jupiter danile
@jupiterdanile
I resolve solar, CCTV, and electrical issues through clear remote customer support.
NigeriaWhat I'm looking for
I've supported 50+ residential and commercial clients as a self-employed Solar & CCTV Technician and Consultant in Lagos, resolving solar, CCTV, and electrical wiring issues by phone, WhatsApp, and Zoom.
I diagnose inverter, battery, solar panel, and DVR/NVR problems remotely, then guide customers through monitoring app setup, maintenance, and virtual technical walkthroughs. I also prepare proposals, load calculations, and product recommendations.
By documenting cases and following up consistently, I've maintained 95% customer satisfaction.
As an Electrical Electronics Engineering Intern / Technician at Anaedo Universal Solutions LTD, I assisted with electrical-system installation, testing, and maintenance, answered product inquiries, documented service reports, and escalated complex issues to senior engineers. I'm seeking a remote technical support role where I can help customers resolve issues and get more value from their products.
Experience
Work history, roles, and key accomplishments
Solar & CCTV Technician / Consultant
Self-Employed
Jan 2023 - Present (3 years 7 months)
Provided technical support to 50+ residential and commercial clients on Solar and CCTV systems via phone, WhatsApp, and Zoom. Diagnosed and resolved issues with inverters, batteries, solar panels, and CCTV DVR/NVR systems remotely.
Electrical Electronics Engineering Intern / Technician
Anaedo Universal Solutions LTD
Jan 2022 - Jan 2026 (4 years)
Assisted with installation, testing, and maintenance of electrical systems. Supported customers with product inquiries and technical guidance, and documented service reports.
Education
Degrees, certifications, and relevant coursework
Michael Okpara University of Agriculture, Umudike
Bachelor of Engineering, Electrical Electronics Engineering
Pursued a Bachelor of Engineering in Electrical Electronics Engineering.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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