Jum Jum

Wrote marketing emails and social copy, adopted client personas to drive storytelling, and edited subtitles and social media content to boost customer engagement.

Hosted weekly online speaking clubs and 1-on-1 lessons, prepared lesson materials and presentations, and ran engagement activities to improve learners' speaking and grammar skills.

Delivered in-person and online English lessons (1-on-1 and groups up to 14), taught business and academic English using Berlitz methodology, and supervised exams.

Proofread and edited company texts and slogans to align with clients' tone of voice, ensuring accuracy and consistent brand messaging.

Proofread company emails and texts and edited slogans to match client tone, improving clarity and consistency across communications.

Transcribed a range of short and long audio (medical, legal, business, entertainment), managing time effectively to deliver accurate transcripts on schedule.

Organised financial paperwork, sorted client receipts and expenses, calculated totals and performed data entry into Microsoft Excel to maintain accurate records.

Tutored children in one-on-one English sessions, planned tailored lessons, and assisted in full-class activities to improve students' language skills.

Grade: Distinction

Activities and societies: Trained in quantitative and qualitative methods, arts-based methods (photo-voice, cooking), and participatory action research.

Master of Science with Distinction in Global Mental Health and Society; completed dissertation on well-being and cultural identity focusing on the Chinese diaspora in Scotland.

Grade: 2:1

Activities and societies: Year abroad Japanese language programme in Japan; translation/interpreting coursework; essays, presentations, and independent research.

Graduated with Second Class (Division 1) Honours (2:1) in Japanese Studies; completed a year abroad in Japan and a dissertation on politeness and group mentality.