At VAOS Group, S.A., I provide email support to insurance brokers and customers in English and Spanish. I process policy renewals and check policy documentation for accuracy.
I also handle data entry, maintain records in internal systems, and manage recurring policy payments. I prepare policy kits for delivery and follow up to support internal operations.
Previously, I coordinated digital marketing outreach at Dash BPO, tracking communications and campaign performance. At Sitel, I supported banking-related accounts, handling inbound calls and customer inquiries.
