Looking for a job

Julio Ramírez

@julioramrez

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I coordinate client cases, projects, and multilingual customer communications.

Nicaragua

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What I'm looking for

I'm looking for a client-focused role where I can coordinate processes, manage communications and records, support customers or cases, and use my Spanish, English, and French language skills.

I've supported client intake, case files, calendars, and insurance claim processes at Van Law Firm Injury and Accident Attorneys using SmartAdvocate CMS.

At Complete Solar, I coordinated projects from inception through installation and system activation, keeping customers, departments, and managers aligned through calls, email, and SMS.

I've also interpreted English and Spanish across medical, emergency, insurance, and community settings with One World Global Services.

My background includes customer protection at Remitly, trilingual e-commerce support, French transcription, language teaching, and tourism support. I communicate professionally in Spanish, English, and French, with intermediate German.

Experience

Work history, roles, and key accomplishments

Case Manager Assistant / General Virtual Assistant

Van Law Firm Injury and Accident Attorneys

Apr 2024 - Apr 2026 (2 years)

Supported client communications and administrative operations, managing appointments, calendars, and case files. Assisted with client intake and prepared correspondence for a legal support team.

Client Communication Calendar Management Case Management Client intake Administrative Support