Julio Enrique Corcuera Zorrilla

Proactively mitigated sanctions exposure by conducting rigorous analysis of high-risk client information, leveraging global watchlists, advanced keyword analytics, and web-scraping intelligence. Spearheaded key projects including the Ambassador's Program and the implementation of a proxy solution for secure access to geo-restricted investigative tools.

Conducted analysis and due diligence processes to identify and escalate potential bad actors and/or fraudulent behaviors on customers. Ensured operational efficiency by providing timely and expert feedback through designated channels.

Provided expert vetting rules for high-value partners, acted as a key partner liaison, and led initiatives enhancing team effectiveness. Launched a Quality Program that significantly boosted team accuracy, efficiency, and reduced duplicate work.

Championed fraud prevention and customer care initiatives, significantly reducing transaction delays while enhancing team efficiency. These efforts directly contributed to improved customer service speed, quality, and effective problem resolution.

Managed requisition creation, interviews, and screening processes, gaining experience in recruitment and statistical feedback analysis for sentiment analysis. Handled personal files, organizational development, internal communication, and new hire development.

Developed a social impact project along with 16 interns, serving as project manager. Carried out functions such as budget analysis, team management, planning, and applying skills to see the project through.

Supported the HR area in various activities including staff management, fleet management, payroll analysis, internal communication, and organizational development. Contributed to the smooth operation of departmental functions.

Studied business administration principles and practices. Gained foundational knowledge in management, finance, and marketing.