Stephanny Guarnizo
@stephannyguarnizo
Senior payment screening and AML compliance analyst improving sanctions outcomes through precise, risk-based reviews.
ZimbabweWhat I'm looking for
I’m a Senior Analyst in Global Compliance and AML at Scotiabank, specializing in the analysis of payment screening alerts to ensure compliance with international sanctions regulations. I’m recognized for attention to detail, critical thinking, and delivering accurate results in fast-paced, high-volume environments.
I bring strong analytical and decision-making capabilities to support sanctions compliance and mitigate financial and operational risks through sound analysis and effective internal controls. I prepare clear, structured reports using a risk-based approach, consistently delivering productivity levels exceeding 110% and a sustained 100% quality score.
Before my current role, I served as an Enhanced Monitoring Analyst, where I collaborated with business lines on high-impact projects to improve operations, productivity, and effectiveness. I helped implement thresholds and investigation logic for reconciliation, driving an 80% improvement in operational efficiency, while ensuring quality and security standards were met.
I also developed a strong customer and sales foundation through roles in Customer Care and Advisor Sales, strengthening my ability to handle inquiries, resolve escalations, and communicate clearly with stakeholders. I bring a proactive, continuous improvement mindset, supporting process optimization through targeted recommendations and curated lists that improve service efficiency.
Experience
Work history, roles, and key accomplishments
Analyzed payment screening alerts in Global Compliance and AML, ensuring compliance with international sanctions through accurate identification, assessment, and escalation. Maintained productivity above 110% with a sustained 100% quality score and supported continuous improvement with targeted recommendations.
Improved monitoring operations through risk analysis and detailed evaluation of information security policies, partnering across business lines. Implemented thresholds and investigation logic for reconciliation, improving operational efficiency by 80% while maintaining compliance and quality standards.
Provided high-quality customer service by identifying needs, delivering accurate account information, and resolving requests with effective solutions. Managed account modifications to prevent bank losses, supported cross-selling efforts, and consistently exceeded productivity goals.
Advisor Sales (Concentrix)
Concentrix CVG
Feb 2021 - Sep 2021 (7 months)
Executed customer retention and customer loyalty activities, including cross-selling and accurate support for account statement inquiries. Processed payments efficiently, handled escalations, and resolved customer issues to improve satisfaction.
Education
Degrees, certifications, and relevant coursework
Konrad Lorenz Politécnico
International Business Management
Studying International Business Management at Konrad Lorenz Politécnico, with expected completion in 2026.
Servicio Nacional de Aprendizaje
Diplomado, Excel for data, reports and notifications
2016 - 2018
Completed a Diplomado in Excel for the management of data, reports, and notifications at Servicio Nacional de Aprendizaje (SENA) from 2016 to 2018.
International Management administration
Administration, International Management
Education in International Management with a focus on administration.
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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