Juliet User
@julietuser4
Systems Analyst focused on troubleshooting retail and hospitality systems to improve workflow efficiency.
United StatesWhat I'm looking for
I’m an operations-focused professional supporting high-volume retail, customer service, and hospitality systems. I rely on troubleshooting, process optimization, and system workflow analysis to keep systems running smoothly and data accurate.
In my customer-facing roles, I operated and supported POS and digital ordering systems, resolved system-related customer issues, and maintained operational consistency. I also managed fuel station systems and transaction workflows, ensuring accuracy in payments and reporting while following structured procedures in real time.
I’m especially drawn to operational systems and technical support—improving efficiency through structured problem-solving and AI-assisted tools. Through my GlowMetric concept, I designed workflow structures for personalized AI recommendations, and I reinforced my systems approach with a retail process improvement case study focused on identifying bottlenecks and proposing actionable fixes.
Experience
Work history, roles, and key accomplishments
Server
Denny's / IHOP
Managed digital order systems and customer service workflows, coordinating between front-end and back-end operational systems. Maintained accuracy in order processing and customer requests.
Customer Service Associate
Murphy USA
Managed fuel station systems and customer transaction workflows, ensuring system accuracy for payments and reporting. Followed structured operational procedures in real time to support consistent operations.
Customer Service Associate
Walmart
Operated POS systems to process customer transactions accurately and resolve system-related customer issues in a fast-paced environment. Supported operational workflows to improve store system efficiency and ensure data entry accuracy.
AI Personal Optimization Concept
GlowMetric
Designed structured system workflows for personalized AI recommendations and analyzed user interaction processes to optimize the system workflow. Developed a conceptual, scalable digital platform using AI-assisted tools for structured analysis and workflow design.
Cashier / Customer Service Representative
CVS Pharmacy
Used POS systems for accurate transaction processing and assisted with resolving system-based customer inquiries. Maintained operational consistency and data accuracy during customer interactions.
Education
Degrees, certifications, and relevant coursework
University Name
Bachelor’s Degree
Earned a bachelor's degree; the university name and year were not specified.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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