At Glyphs company Limited, I handled customer enquiries across WhatsApp Business, email, telephone, and face-to-face interactions, while supporting appointments, records, and daily administration. I also prepared quotations and followed up on orders.
At ISON BPO International Limited, I reviewed and investigated mobile money transactions, technical issues, and customer complaints. My training includes image annotation with bounding boxes and polygons, plus text annotation for named entities and intent classification.
