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Julia User

@juliauser21

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Russian-language AI trainer and transcription freelancer who annotated and reviewed Russian text and audio.

Russian Federation

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I completed Russian-language AI training and transcription tasks as a remote freelancer, evaluating and annotating language content against task-specific instructions and quality guidelines.

I transcribed audio and reviewed text for accuracy, readability, spelling, punctuation, and consistency. I also completed proofreading and language quality review work.

Before freelancing, I supported guests at Banyan Tree Bintan, Indonesia, and Dhawa Ihuru Resort & Spa (Banyan Group), Maldives. I handled guest inquiries and maintained records and administrative documentation.

Experience

Work history, roles, and key accomplishments

AI Trainer & Transcription Freelancer

Freelance

Apr 2026 - Oct 2026 (6 months)

Completed Russian-language AI training and transcription tasks in a remote freelance setting. Transcribed audio and reviewed text for accuracy, readability, spelling, punctuation, and language consistency.

Russian AI Training Transcription Proofreading Text Annotation Quality Review Attention To Detail Deadline Management

Customer Support / Resort Host

Banyan Tree Bintan

Oct 2025 - Apr 2026 (6 months)

Handled guest inquiries in English across written, phone, and in-person channels, adapting communication to each situation. Maintained accurate guest records, internal notes, and administrative documentation.

Customer Support Communication Skills Guest Relations Record keeping Administrative Documentation Problem Solving

Customer Support / Resort Host

Dhawa Ihuru Resort & Spa (Banyan Group)

Jan 2021 - Jan 2025 (4 years)

Supported international guests throughout their stay, responding to questions, booking issues, and service requests. Handled email, phone, and face-to-face communication with guests, suppliers, and internal teams.

Customer Support Communication Skills Guest Relations Record keeping Teamwork Problem Solving

Front Desk Receptionist

Ibis Hotel

Jan 2020 - Jan 2021 (1 year)

Processed reservations, check-ins, check-outs, payments, and customer records accurately. Responded to guest questions and complaints and coordinated service requests with hotel departments.

Front Desk Operations Reservations Customer Service Payment Processing Record keeping Administrative Support