Open to opportunities

Gayana Malhassian

@gayanamalhassian

Message

I organize accurate information, research online sources, and support customers and remote administrative work.

Russian Federation

Message

What I'm looking for

I'm looking for a remote Data Entry, Web Research, Research Assistant, Virtual Assistant, or Administrative Support role where I can organize information, follow detailed instructions, work independently, and use digital and AI tools.

I've supported hotel guest services in Sochi, registering Russian and international guests, checking information, and completing arrival procedures accurately.

I communicate with international guests and customers in English, answer routine questions, and provide friendly customer service during busy periods.

In retail and sales support, I've worked with product information, prices, availability, merchandise, suppliers, payments, and daily sales-related tasks.

I'm comfortable researching online sources, comparing and organizing findings, creating documents in Microsoft Word, and using ChatGPT and other AI tools for research and information processing.

Experience

Work history, roles, and key accomplishments

Sales & Customer Service / Retail

Retail Store

Assisted customers in product selection, handled payments, and managed merchandise. Communicated with international customers in English and performed online research for work tasks.

Customer Service Sales Product Knowledge Payment Handling Inventory Management English Communication Online Research Communication With Suppliers

Hotel Reception / Guest Services

Sochi Hotel

Welcomed and assisted Russian and international guests during check-in, registered guest information, and handled administrative tasks. Provided professional customer service and communicated in English.

Guest Registrations Customer Service Administrative Support Data Entry English Communication Microsoft Word Attention To Detail Time Management