At Dell Technologies, I supervised the daily monitoring operation, coordinating team schedules and supporting team development through individual meetings and performance follow-up. I also prepared management reports and oversaw alarm handling, communications, and operational controls.
As a Monitoring Operator at Dell Technologies, I managed monitoring for critical spaces and was responsible for Utilities LATAM. I communicated with Dell units across the Americas in Spanish, English, and Portuguese, and provided help desk and user support in Brazil.
At SENTIDO Automotor, I offer consulting for buying, selling, and caring for vehicles, bringing transparency to transactions and helping clients feel secure. My earlier work includes administration and logistics management, financial analysis, accounts payable and receivable, and operational process development.
