@judepalad
Virtual assistant supporting business outreach with qualified leads, organized CRM data, and social media content.
PhilippinesAs a Virtual Assistant / Lead Generation Specialist, I researched and qualified targeted leads, supported outreach through calls and messages, and maintained accurate lead lists, spreadsheets, and CRM data.
As a Social Media Manager / Video Editor, I edited videos for social media and assisted with content planning and scheduling. At Concentrix, I handled customer inquiries and concerns by phone and maintained accurate customer records.
Work history, roles, and key accomplishments
Remote
Jan 2023 - Present (3 years 9 months)
Edited videos optimized for social media platforms. Assisted with content planning and scheduling, and maintained brand consistency and organized content.
Remote
Jan 2023 - Present (3 years 9 months)
Researched and qualified targeted leads to support business outreach. Managed lead lists, spreadsheets, and CRM data accurately, and handled administrative tasks and day-to-day operations.
Handled customer inquiries and concerns through calls, provided clear and professional assistance, and followed company procedures when resolving customer concerns. Updated customer information and maintained accurate records in a fast-paced environment.
Degrees, certifications, and relevant coursework
Bachelor's Degree
Pursued a Bachelor's Degree at the University of Cebu Lapu-Lapu Mandaue.
Software and tools used professionally
PhilippinesYou can contact Jude and 90k+ other talented remote workers on Himalayas.
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