Juan Sebastián Giraldo
@juansebastingiraldo
Systems engineer and IT analyst driving operational efficiency through data analysis, WMS support, and enterprise reporting.
AustraliaWhat I'm looking for
Me presento como Ingeniero de Sistemas bilingüe y Analista de TI enfocado en impulsar la eficiencia operativa a través del análisis de datos y el soporte técnico. Mi propósito es cerrar la brecha entre sistemas de software complejos y las operaciones diarias del negocio, asegurando continuidad operativa y soluciones prácticas para equipos en campo.
Con más de 14 años de experiencia global, aporté una base sólida en integridad de datos, SQL/MySQL y análisis de sistemas. En Colombia, gestioné integraciones y mejoras críticas, incluyendo la implementación de ERP a gran escala con Microsoft Dynamics NAV para optimizar operaciones financieras y mejorar la eficiencia de reporting y la precisión de datos.
En Australia, pasé 7 años optimizando operaciones logísticas y plataformas de alta exigencia (DHL, ALDI). En DHL fui promovido a Coordinador de Operaciones, liderando un equipo de 10 personas con WMS y herramientas de datos, alcanzando un aumento del 20% en productividad; además diseñé y ejecuté programas de entrenamiento para usuarios finales y realicé auditorías de sistemas. En ALDI gestioné soporte técnico para control de stock e inventario en tiempo real con sistemas digitales; y en 4C Group gestiono plataformas digitales de cumplimiento corporativo como SafetyCulture (iAuditor), resolviendo incidencias de software y capacitando usuarios, con un enfoque claro: pasar de reportes reactivos a prevención proactiva.
Experience
Work history, roles, and key accomplishments
I am a WHS Officer with a distinctive background in IT and logistics operations. I bridge the gap between operational staff and management by combining hands-on warehouse experience with high-level data analytics. My goal is simple: move from "reactive reporting" to "proactive prevention."
In charge of technical support for warehouse organization, stock control, and real-time inventory updates using digital management systems. Managed delivery schedule compliance utilizing internal logistics software and operated heavy machinery guided by plant data flows. Actively participated as a representative in compliance committees, executing systemic audits under strict corporate standards.
Provided advanced technical support to Warehouse Management Systems (WMS) and operational reporting tools to guarantee high availability and plant business continuity. Led a technical team of 10 collaborators, achieving a 20% increase in production efficiency through data-driven decision-making.
Designed and executed software training programs for end-users and performed systems audits.
Managed critical academic and financial IT infrastructure, ensuring system reliability and optimization for a community of 2,000 students.
Key Achievements:
ERP Implementation: Led the successful transition to Microsoft Dynamics NAV for financial operations, significantly improving reporting efficiency and data accuracy.
System Administration: Managed academic and financial databases, ensuring h
Provided technical support and system troubleshooting within a large-scale telecommunications environment.
Key Responsibilities:
Incident Management: Resolved hardware and software issues for internal users/clients, ensuring minimal downtime and adherence to Service Level Agreements (SLAs).
System Maintenance: Assisted in the configuration and maintenance of network systems and workstations.
Custo
Education
Degrees, certifications, and relevant coursework
Academies Australasia Polytechnic (AAPoly)
Advanced Diploma of Leadership and Management
2023 - 2024
Focus on strategic leadership and operational management within Australian regulatory frameworks.
Key competencies covered:
Managing team effectiveness and continuous improvement processes.
Developing and implementing strategic plans for operational efficiency.
Leading and managing organizational change, essential for implementing new Safety Cultures.
Risk management and compliance leadership
Academies Australasia Polytechnic (AAPoly)
Advanced Diploma of Information Technology, Computer/Information Technology Administration and Management
2022 - 2023
Specialized training in systems analysis, data management, and business process optimization.
Core focus areas:
Data Analysis & Database Management: Advanced techniques for handling data structures (SQL), essential for analyzing safety metrics and incident trends.
Systems Analysis: Methodologies to evaluate business requirements and implement technological solutions.
Project Management: Leadin
Impact English College
English Language Studies
2018 - 2019
Completed an intensive English language program in an immersive environment, focusing on advanced professional communication, academic writing, and cross-cultural collaboration. Developed strong verbal fluency and public speaking skills essential for international business and multicultural workspaces.
Institución Universitaria Salazar y Herrera - IUSH
Ingeniería, Ingeniería informática
2005 - 2010
ingeniero de sistemas con énfasis en desarrollo de software
Institución Universitaria Salazar y Herrera
Ingeniería, Ingeniería informática
2005 - 2010
Ingeniero de Sistemas con énfasis en desarrollo de software.
Tech stack
Software and tools used professionally
Availability
Location
AustraliaAuthorized to work in
Job categories
Skills
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