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Nestor Orlando Moreno Rosas

@rosasnestor

Business Analyst with 12+ years in finance, data analysis, and reporting. Skilled in Excel, KPIs, and process improvement. Open to remote roles.

Australia

Message

What I'm looking for

I am seeking a remote role as a Business or Data Analyst where I can apply my experience in data analysis, reporting, and process improvement. I enjoy working with data-driven teams that value collaboration and continuous learning. I’m motivated to grow my analytical skills and contribute to meaningful business outcomes through insights and efficiency improvements.

Business Analyst with 12+ years of experience across finance, operations, and customer-focused roles. I have a strong background in financial analysis, data reporting, and process improvement, with a proven ability to transform data into actionable insights that support business decisions and improve performance.

Throughout my career, I have worked in international environments across Australia, Latin America, and Europe, managing stakeholders, tracking KPIs, and collaborating with cross-functional teams. I have experience with tools such as Excel (advanced), Jira, and SAP, and I am currently expanding my skills in data analysis and technology.

I am particularly interested in roles where I can combine data, business processes, and strategy to drive efficiency and better decision-making. I enjoy solving problems, analysing data, and contributing to continuous improvement initiatives.

Currently, I am seeking remote opportunities as a Business Analyst or Data Analyst, where I can continue growing, add value, and be part of data-driven teams.

Experience

Work history, roles, and key accomplishments

Shift Leader (Customer Service)

Guzman y Gomez

Mar 2023 - Apr 2026 (3 years 1 month)

Led daily operations to meet KPI and service performance standards, improving operational efficiency through workflow analysis and tracking systems. Enhanced customer experience via feedback-led service improvements and trained staff to improve onboarding and productivity.

KPI Tracking Customer Service Operations Management Team Leadership Staff Training Customer Experience (CX)Process Improvement Solution Selling

Factory Scanner

Beck’s Workforce

Jan 2024 - Dec 2024 (11 months)

Managed inventory scanning and supported logistics and dispatch operations to improve workflow efficiency and operational accuracy. Collaborated with teams to meet production and delivery goals while maintaining safety and compliance standards.

Logistics Workflow Optimization On Time Delivery Support Safety Compliance

QA Tester (Customer & Sales)

CAL Producciones TV

Jan 2017 - Dec 2022 (5 years 11 months)

Quality Assurance Tester / Customer & Sales Support with experience in User Acceptance Testing (UAT), requirements gathering, and process improvement. Supported system validation using Jira, analysed user needs, and contributed to digital transformation initiatives by improving workflows, identifying business opportunities, and supporting data-driven decision making.

UAT Testing Jira Requirements Gathering Client Technical Collaboration Agile Methodology Needs Analysis Process Improvement Digital Transformation

Senior Accountant / Team Leader

GEA Group AG

Jan 2014 - Aug 2022 (8 years 7 months)

Senior Accountant / Team Leader with a focus on Business Analysis and Financial Analysis. Performed requirements gathering, data analysis, and KPI reporting for accounts receivable, recovering USD 274K. Developed dashboards, stakeholder management, and process improvement using SAP, optimizing workflows and supporting data-driven decision making.