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Juan Pablo Sabini Saralegui

@juanpablosabinisaral

Product UX/UI Designer in B2B software, consolidating four TeamSupport products into one accessible experience and design system.

Germany

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What I'm looking for

I’m looking for senior product or UX design roles in Berlin, remote-EU or remote-US.

At TeamSupport, I consolidated four products into one coherent experience, replacing conflicting patterns with a tokenized design system in Figma. Reworked navigation and an inline chat window brought a ticket and its conversation into one view, while accessible, modular components let agents, managers and directors adapt the product to their needs.

At SnapEngage, I owned UX/UI for an enterprise live-chat platform and took its revamp from user research through implementation. I’m now working independently across B2B software and consumer apps, including a structured product catalogue for funeral homes and MoveMins, a fitness app designed around short workouts. My graphic design background informs how I approach visual hierarchy, and I use AI tooling for research synthesis and rapid prototyping.

Experience

Work history, roles, and key accomplishments

Current

Product Designer

Current

Freelance | Self-Employed

Jun 2024 - Present (2 years 4 months)

Independent product design engagements across B2B software and consumer apps.

Recent work:
Rapid Data GmbH, designed a platform for funeral homes that replaces paper forms and ad-hoc lists with a structured product catalogue, so staff assemble each part of a ceremony from one organized source instead of piecing it together from loose paperwork.

MoveMins, designed from scratch a fitness app that

Product Designer (UX/UI)

TeamSupport LLC

May 2021 - Mar 2024 (2 years 10 months)

Continued with the SnapEngage product team following TeamSupport's acquisition in 2021.
I led the consolidation of four independent TeamSupport products into one coherent experience, replacing 250+ colors, 10+ font families and conflicting UX patterns with a single tokenized design system in Figma. The redesign eliminated the context switching that dominated agents' days, a reworked navigation and

UX/UI Designer

SnapEngage | Enterprise Chat Solution

Jul 2018 - Apr 2021 (2 years 9 months)

I owned UX/UI for SnapEngage's enterprise live-chat platform and led its full revamp, from research through implementation. First working with Jackson Carson and later as a sole designer on the product, I ran interviews and usability tests with both the support agents using it daily and the businesses buying it, and turned that research into wireframes, prototypes and the component library front-e

Designer

Sophilabs

Apr 2016 - Jul 2018 (2 years 3 months)

I delivered responsive web applications and mobile apps for client teams across several industries, owning each project from early concept through production-ready UI and developer handoff. I designed custom icon sets as part of each product's component library rather than relying on stock assets, keeping the visual language consistent at every scale. Alongside the client work, I led the rebrand o