Juanita Cordova

At HealthSecure Information Services, I process 80–120+ release-of-information requests weekly while meeting stated accuracy and productivity standards. I retrieve, scan, and transmit medical charts according to established quality and workflow requirements.

I review incoming authorizations for completeness and compliance with privacy rules, state laws, and facility policies. I also respond to client questions and help resolve requests so they can move forward on time.

At Detroit Community Health Network, I retrieved and organized patient charts for a multi-provider clinic and scanned and indexed documents into electronic medical record systems. I also assisted patients and providers with records requests and checked that appropriate authorizations were in place.

Earlier, at MetroCare Medical Group, I supported clinical staff with scheduling, data entry, and document preparation. Across my healthcare records work, I’ve handled sensitive information with care and supported accurate, organized workflows.