Open to opportunities

Juan Felipe Franco

@juanfelipefranco

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Creative brand strategist with expertise in storytelling and marketing.

Colombia

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What I'm looking for

I seek a dynamic role that fosters creativity and innovation, allowing me to craft compelling narratives and drive brand growth.

Hello! I’m Juan, a versatile and self-motivated creative with a strong background in brand development and storytelling. As the founder of NEXO Street, I led the creative direction and crafted unique visual identities that resonated with our audience. My expertise spans content creation, social media strategy, and brand growth, leveraging innovative storytelling to create immersive brand experiences.

Passionate about pushing creative boundaries, I explore AI-driven generative tools to enhance content production and innovate in fashion and digital storytelling. I thrive on collaborating with product teams to improve user experiences while maintaining high satisfaction rates. My journey has equipped me with the skills to navigate dynamic environments and turn ideas into impactful campaigns.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Brand Founder

Current

NEXO Street

Jan 2021 - Apr 2024 (3 years 3 months)

As the founder of NEXO Street, I led the creative direction and brand development, focusing on storytelling and content creation. I crafted unique visual identities and marketing strategies that resonated with our audience, leveraging innovative storytelling and strategic design to establish a distinctive presence in the streetwear market.

Brand Development Content Creation Marketing Strategy Visual Storytelling

Technical Support Specialist

COMCAST

Dec 2013 - Apr 2014 (4 months)

Provided technical and network problem resolution to end-users, guiding them through step-by-step solutions. Demonstrated strong problem-solving abilities and maintained high customer satisfaction rates while advocating for user needs.

Problem Solving Documentation

Customer Service Representative

AT&T

Dec 2012 - Jul 2013 (7 months)

Handled customer inquiries regarding questions, complaints, and billing issues. Offered alternative solutions and managed business transactions effectively, ensuring customer satisfaction and retention.

Communication Billing Teamwork