
Juan castro feijoo
@juancastrofeijoo
I lead fraud and risk products that improve payment security, authentication, and conversion.
What I'm looking for
At Stori, I lead the Fraud & Risk product roadmap for the 3-D Secure ecosystem, improving authentication, authorization performance, conversion, and security while maintaining Mastercard compliance.
I've delivered 3DS flow optimization, rule-governance improvements, fraud-decisioning enhancements, and monitoring capabilities that reduce false declines, strengthen detection, and improve operational efficiency. I work closely with Engineering, Data Science, AML, Compliance, and external vendors to resolve customer-impacting issues through data-driven decisions.
Previously, at Tigo Money and dLocal, I built risk roadmaps, integrated fraud detection tools, developed merchant onboarding and KYB strategies, and led cross-functional fraud, AML, compliance, and revenue-assurance initiatives. At dLocal, my team’s new rules and models contributed to a 92% decrease in fraud-related losses and a 50% increase in operational efficiency.
My earlier work at Mercado Libre, Naranja X, Nestlé Nespresso, and Nestlé combined fraud analytics, machine learning, payment-risk operations, and financial analysis. I enjoy turning risk signals, performance data, and customer needs into practical products that help businesses scale securely.
Experience
Work history, roles, and key accomplishments
As Product Lead in Stori’s Fraud & Risk team, I drive the strategy and execution of initiatives that strengthen authentication, reduce fraud, and improve authorization performance. I lead the end-to-end product roadmap for our 3-D Secure (3DS) ecosystem, optimizing ACS performance, authentication flows, challenge rates, and OTP reliability while ensuring Mastercard compliance.
I work closely with
Developed a comprehensive product roadmap specifically addressing risk management, outlining key milestones and strategies to proactively address emerging threats and challenges in the dynamic landscape of fraud prevention. Conducted A/B testing to refine product features and enhance user experience, leveraging insights to iterate on functionalities and improve overall performance.
Investigated ma
As a Fraud Prevention Leader specializing in small and medium-sized sellers, I led the definition and implementation of risk strategies for onboarding and the KYB of new merchants. My focus was on building comprehensive fraud prevention solutions, where I outlined business limits and developed models and rules to mitigate associated risks. I also had to choose the KYB tool for the compliance, AML
I worked closely with the Data Science team to develop machine learning models for Latin America, covering countries such as Brazil, Chile, Colombia, Peru, Argentina, and Mexico. Together, we successfully designed and built unsupervised models that provided valuable insights to enhance product performance in the real estate and automotive industries. As part of the team, we successfully implemente
As a fraud prevention specialist, I have been responsible for prioritizing solutions and machine learning models in line with the product roadmap, with the goal of mitigating risk and enhancing the overall performance of the company. Additionally, I have monitored trends and key performance indicators (KPIs), identifying new metrics to improve fraud prevention efficiency.
I have conducted root ca
As a Semi Senior Analyst in the fraud prevention area, I played a role in coordinating the deployment of solutions to protect the customer experience, using advanced fraud detection systems such as Sift Science, Emailage, and the company's internal systems.
I collaborated in calibrating our fraud detection systems to stop potentially fraudulent payments and worked on the continuous improvement of
As a Fraud Prevention Analyst, I handled large volumes of data to track and detect outliers and new risks in online payments. I implemented and maintained fraud detection rules to identify suspicious behaviors and took action against irregularities.
I monitored and reported any suspicious behavior in online payments, working to mitigate any potential threats. I collaborated in calibrating fraud d
As an Accounting and Controlling Analyst at Nestlé, I was responsible for ensuring the accuracy and completeness of the company's financial records. In this role, I performed a range of tasks, including reconciling accounts, analyzing financial data, and reporting to the company's Swiss headquarters.
I was also responsible for managing fixed asset entries, which involved tracking the company's ph
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'
Licenciatura, Economía
2012 - 2020
Colegio San Juan el Precursor
Bachiller en Ciencias Humanas y Sociales, Humanidades/Estudios humanísticos
2008 - 2010
Colegio Los Molinos
Bachiller en Ciencias Humanas y Sociales, Humanidades/Estudios humanísticos
1999 - 2007
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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