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Juan castro feijooJF
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Juan castro feijoo

@juancastrofeijoo

I lead fraud and risk products that improve payment security, authentication, and conversion.

Mexico
Message

What I'm looking for

I'm looking to lead data-driven fraud, risk, and payments products where I can improve security, customer experience, and conversion through cross-functional collaboration.

At Stori, I lead the Fraud & Risk product roadmap for the 3-D Secure ecosystem, improving authentication, authorization performance, conversion, and security while maintaining Mastercard compliance.

I've delivered 3DS flow optimization, rule-governance improvements, fraud-decisioning enhancements, and monitoring capabilities that reduce false declines, strengthen detection, and improve operational efficiency. I work closely with Engineering, Data Science, AML, Compliance, and external vendors to resolve customer-impacting issues through data-driven decisions.

Previously, at Tigo Money and dLocal, I built risk roadmaps, integrated fraud detection tools, developed merchant onboarding and KYB strategies, and led cross-functional fraud, AML, compliance, and revenue-assurance initiatives. At dLocal, my team’s new rules and models contributed to a 92% decrease in fraud-related losses and a 50% increase in operational efficiency.

My earlier work at Mercado Libre, Naranja X, Nestlé Nespresso, and Nestlé combined fraud analytics, machine learning, payment-risk operations, and financial analysis. I enjoy turning risk signals, performance data, and customer needs into practical products that help businesses scale securely.

Experience

Work history, roles, and key accomplishments

Stori logoST
Current

Lead Product Manager

Jun 2024 - Present (2 years 3 months)

As Product Lead in Stori’s Fraud & Risk team, I drive the strategy and execution of initiatives that strengthen authentication, reduce fraud, and improve authorization performance. I lead the end-to-end product roadmap for our 3-D Secure (3DS) ecosystem, optimizing ACS performance, authentication flows, challenge rates, and OTP reliability while ensuring Mastercard compliance.

I work closely with

Tigo Money logoTM

Lead Product Manager

May 2023 - May 2024 (1 year)

Developed a comprehensive product roadmap specifically addressing risk management, outlining key milestones and strategies to proactively address emerging threats and challenges in the dynamic landscape of fraud prevention. Conducted A/B testing to refine product features and enhance user experience, leveraging insights to iterate on functionalities and improve overall performance.
Investigated ma

dLocal logoDL

Fraud Prevention Lead

May 2022 - May 2023 (1 year)

As a Fraud Prevention Leader specializing in small and medium-sized sellers, I led the definition and implementation of risk strategies for onboarding and the KYB of new merchants. My focus was on building comprehensive fraud prevention solutions, where I outlined business limits and developed models and rules to mitigate associated risks. I also had to choose the KYB tool for the compliance, AML

Mercado Libre logoML

Fraud Prevention Analytics/Performance Lead

Aug 2020 - May 2022 (1 year 9 months)

I worked closely with the Data Science team to develop machine learning models for Latin America, covering countries such as Brazil, Chile, Colombia, Peru, Argentina, and Mexico. Together, we successfully designed and built unsupervised models that provided valuable insights to enhance product performance in the real estate and automotive industries. As part of the team, we successfully implemente

Naranja X logoNX

Sr Fraud Prevention Analytics Analyst

Jul 2019 - Aug 2020 (1 year 1 month)

As a fraud prevention specialist, I have been responsible for prioritizing solutions and machine learning models in line with the product roadmap, with the goal of mitigating risk and enhancing the overall performance of the company. Additionally, I have monitored trends and key performance indicators (KPIs), identifying new metrics to improve fraud prevention efficiency.

I have conducted root ca

Nestlé Nespresso SA logoNS

SSr Fraud Prevention Product Owner Analyst

Jun 2018 - Jul 2019 (1 year 1 month)

As a Semi Senior Analyst in the fraud prevention area, I played a role in coordinating the deployment of solutions to protect the customer experience, using advanced fraud detection systems such as Sift Science, Emailage, and the company's internal systems.

I collaborated in calibrating our fraud detection systems to stop potentially fraudulent payments and worked on the continuous improvement of

Nestlé Nespresso SA logoNS

Jr Fraud Prevention Forensics Analyst

Jun 2017 - Jun 2018 (1 year)

As a Fraud Prevention Analyst, I handled large volumes of data to track and detect outliers and new risks in online payments. I implemented and maintained fraud detection rules to identify suspicious behaviors and took action against irregularities.

I monitored and reported any suspicious behavior in online payments, working to mitigate any potential threats. I collaborated in calibrating fraud d

Nestlé logoNE

Accounting & Controlling analyst

Jan 2016 - Jun 2017 (1 year 5 months)

As an Accounting and Controlling Analyst at Nestlé, I was responsible for ensuring the accuracy and completeness of the company's financial records. In this role, I performed a range of tasks, including reconciling accounts, analyzing financial data, and reporting to the company's Swiss headquarters.

I was also responsible for managing fixed asset entries, which involved tracking the company's ph

Education

Degrees, certifications, and relevant coursework

PA

Pontificia Universidad Católica Argentina 'Santa María de los Buenos Aires'​

Licenciatura, Economía

2012 - 2020

CP

Colegio San Juan el Precursor

Bachiller en Ciencias Humanas y Sociales, Humanidades/Estudios humanísticos

2008 - 2010

CM

Colegio Los Molinos

Bachiller en Ciencias Humanas y Sociales, Humanidades/Estudios humanísticos

1999 - 2007

Tech stack

Software and tools used professionally

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