Open to opportunities

Juan Camilo Bermudez Corredor

@juancamilobermudezco

Message

Dedicated interpreter and customer service professional with diverse experience.

Colombia

Message

What I'm looking for

I am looking for a role that values communication skills and offers opportunities for growth.

I am a dedicated and responsible professional with a strong background in customer service and interpretation. My journey began in the jewelry industry, where I honed my skills in sales and inventory management. Over the years, I have transitioned into teaching and interpreting, particularly in bilingual environments, which has allowed me to leverage my language skills effectively.

Throughout my career, I have worked with various organizations, including international fairs and educational institutions, where I have been responsible for interpreting and translating documents. My experience as a marketing manager has also equipped me with the ability to create engaging digital content and manage customer relations efficiently. I am always eager to learn and adapt, striving to meet the needs of my employers and clients.

Experience

Work history, roles, and key accomplishments

Current

English-Spanish Interpreter & English Operator

Current

Voyce Interpretation Services

Mar 2024 - Present (1 year 3 months)

Delivers interpreting services for various call types, including medical, legal, emergency, scheduling, social services, and billing. Operates as an English operator, facilitating clear communication.

English Spanish Interpretation Customer Service Billing Communication Operator

English-Spanish Interpreter

ICC BPO

Mar 2022 - Present (3 years 3 months)

Provided interpreting services primarily for medical calls, alongside customer service, legal, emergency, scheduling, and social services calls. Ensured accurate and confidential communication between English and Spanish speakers.

English Spanish Interpretation Customer Service Confidentiality Communication

Emeralds Grader

CDTEC Laboratory

Aug 2021 - Present (3 years 10 months)

Graded emeralds according to established industry standards. Applied specialized knowledge to assess the quality and value of various gemstones.

Emeralds Quality Assurance Valuation

Sales and Customer Service Representative

Teleperformance SAS

Jun 2020 - Present (5 years)

Provided bilingual customer service and conducted investigations for logistics companies within the US (B2B). Handled inbound and outbound calls to identify potential clients and schedule interviews.

Bilingualism Customer Service Sales B2B Sales Logistics Inbound Outbound Calling Lead Generation

Representative/Interpreter

BP Group SAS

Feb 2019 - Present (6 years 4 months)

Served as a temporary representative and interpreter during visits to major international trade fairs. Facilitated communication and representation at the 'Hong Kong International Diamond, Gem & Pearl Show' and 'Hong Kong International Jewellery Shows'.

Trade Shows Negotiation

Marketing Manager/Interpreter/Translator

Maripi Emerald Colombia

Oct 2018 - Present (6 years 8 months)

Interpreted for customer services and facilitated negotiations with international partners. Responsible for translating documents and creating digital content for marketing purposes.

Translation Photography Marketing Negotiation Document Management

Vendor/Interpreter

Esmerarte

Sep 2017 - Present (7 years 9 months)

Delivered customer service and facilitated sales of jewelry and gemstones. Acted as an interpreter for customer interactions and negotiations with international partners.

Customer Service Sales Negotiation

English Teacher

Nanning New Oriental English Training School

Feb 2015 - Present (10 years 4 months)

Taught English to children across three distinct age groups, ranging from 2-4, 5-8, and 9-12 years old. Developed and implemented engaging lesson plans tailored to each group's learning needs.

Curriculum Development Classroom Management Lesson planning ESL

Vendor/Inventory Manager

Esmerarte

Oct 2014 - Present (10 years 8 months)

Provided customer service and managed sales of jewelry and gemstones. Oversaw head cashier operations and maintained accurate inventory records.

Customer Service Sales Inventory Management

Education

Degrees, certifications, and relevant coursework

Colombo Britanico School

Bachelor Degree, General Studies

Completed a Bachelor's degree at Colombo Britanico School in Tunja, Colombia. The program provided a foundational education.

Guangxi University

Uncompleted, Chinese-Language (Mandarin)

Undertook Chinese-Language (Mandarin) studies at Guangxi University in Nanning, China. The program focused on developing proficiency in Mandarin.

Guangxi Jiaoyu College

Uncompleted, Chinese-Language (Mandarin)

Pursued Chinese-Language (Mandarin) studies at Guangxi Jiaoyu College in Nanning, China. The curriculum aimed to enhance Mandarin language skills.

TESOL Program

Certificate, Teaching English to Speakers of Other Languages (TESOL)

Completed the 120-hour Teaching English to Speakers of Other Languages (TESOL) Program. This certification equipped with methodologies for teaching English as a foreign language.