JOY OLUWARAYI

I’m an administrative and customer service specialist with over two years of professional experience supporting virtual operations, managing enquiries, and upholding well-organised digital workflows. I handle customer-focused communication with accuracy, and I use virtual tools to keep service fast, effective, and consistent.

In my current role as an Administrative Assistant and Client Service Associate, I maintain organized customer files, set meeting reminders, and record meeting minutes for seminars and conferences. I also coordinate event logistics, support recruitment and volunteer supervision, prepare communication materials, and manage cash handling during fund-raising events.

Earlier, I worked remotely as a Digital Marketer at Dareness Digitals, where I coordinated digital campaigns, created and scheduled social media content, responded to client inquiries via email and messaging, and supported performance monitoring using basic analytics. I also contribute graphic design and visual support—helping with brand identity, marketing assets, and simple data visualization to make information easier to understand.