JOY OLUWARAYI
@joyoluwarayi
Administrative and customer service specialist and digital marketer focused on virtual operations, client support, and smooth workflows.
What I'm looking for
I’m an administrative and customer service specialist with over two years of professional experience supporting virtual operations, managing enquiries, and upholding well-organised digital workflows. I handle customer-focused communication with accuracy, and I use virtual tools to keep service fast, effective, and consistent.
In my current role as an Administrative Assistant and Client Service Associate, I maintain organized customer files, set meeting reminders, and record meeting minutes for seminars and conferences. I also coordinate event logistics, support recruitment and volunteer supervision, prepare communication materials, and manage cash handling during fund-raising events.
Earlier, I worked remotely as a Digital Marketer at Dareness Digitals, where I coordinated digital campaigns, created and scheduled social media content, responded to client inquiries via email and messaging, and supported performance monitoring using basic analytics. I also contribute graphic design and visual support—helping with brand identity, marketing assets, and simple data visualization to make information easier to understand.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Voice of Care Foundation
Jan 2024 - Present (2 years 5 months)
Supported administrative operations and client services by maintaining organized customer files, handling inquiries professionally, and documenting meeting minutes. Coordinated events, prepared communication materials, and assisted with staff/volunteer support.
Digital Marketer
Dareness Digitals
Mar 2024 - Jan 2025 (10 months)
Planned and coordinated digital marketing campaigns by preparing materials, scheduling content, and ensuring online promotions were delivered on time. Managed social media content, responded to client inquiries, monitored engagement analytics, and supported market research.
Graphic Designer
Dareness Digitals
May 2022 - Oct 2022 (5 months)
Provided visual and design support by creating marketing assets and assisting with cohesive brand identity development. Helped transform information into clear layouts and supported basic data visualization through simple charts and dashboards.
Education
Degrees, certifications, and relevant coursework
JOY hasn't added their education
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