Yahaya Nazeem

I’m a Virtual Assistant with hands-on experience in administrative and executive support, including calendar management, email management, scheduling, and client communication. I currently provide IT and administrative support with an average response time under 30 minutes, and I’ve worked comfortably in remote, asynchronous environments with full-day overlap across US Eastern and Central hours.

Previously, I independently managed a client’s social media presence and advertising budget over a 12-month engagement, while also serving as the primary point of contact. I’ve handled documentation and confidential information with strict discretion, and I organize day-to-day operations with minimal supervision.

My toolkit spans Google Workspace and Microsoft 365 (including Docs, Sheets, Drive, Excel, and Outlook), plus AI productivity tools like ChatGPT and Claude. I also bring technical support experience—triaging and resolving Zendesk requests and troubleshooting issues remotely using TeamViewer, AnyDesk, and Windows Remote Desktop.